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3 tips to adopting FirstNet

Members of the Mason County Division of Homeland Security and Emergency Management (DHSEM) in West Virginia often find themselves working in more remote parts of the county. Understanding the importance of remaining connected, DHSEM and other county agencies switched to FirstNet after extensive testing. The county’s public safety agencies are now using the network to improve patient care during longer hospital transports and to enhance communications at COVID-19 testing sites.

Technology, safety, and FirstNet: the impact of 9/11 on modern firefighting

The tragedies of 9/11 underscored fundamental problems with communication systems used by our nation’s first responders. In the 20 years since 9/11, technology has changed rapidly. Fortunately, dedicated public safety broadband offered by FirstNet is providing fire departments with powerful new capabilities and modernizing their communications.

FirstNet Connects Emergency Management in Maine after Flash Flooding

When sudden, intense rainfall caused flash flooding and washed out roads in Washington County, Maine, the county’s emergency management director was stranded in town and unable to physically reach the emergency operations center. FirstNet enabled her to remain connected to her staff and other officials to coordinate their response remotely.

Episode 55: FirstNet Helps Wyoming Responders Prepare for Fires, Floods, and Blizzards

Teton County is a rural county in northwest Wyoming. Situated in the Teton Range, the county experiences weather hazards including fires, floods, and wintery conditions, as well as earthquakes, landslides, and avalanches. Teton County first responders rely on FirstNet’s hardened network to stay connected in the most remote parts of the county and during tourist season when cell networks grow congested.

FirstNet Provides a Lifeline for Utility Operators

Atmos Energy, headquartered in Texas, provides natural gas services across eight states. FirstNet is supporting Atmos Energy during daily operations and in the aftermath of major disasters, such as Hurricane Laura in 2020. The network keeps teams connected as they work to restore services and helps them better serve their communities.

FirstNet Uplift Request Tool Provides Support During Extreme Network Congestion

First responders rely on an extended community of support entities during major incidents, events, and disasters for clean-up, transportation, and other services. These entities are eligible to join FirstNet as Extended Primary users. During times of extreme network congestion, the FirstNet Uplift Request Tool can be used to provide temporary elevation for Extended Primary users to the same priority level as Primary users, ensuring they remain connected and able to communicate and coordinate response.

Enhancing Mission Critical Capabilities for the Milford Police

When the computers in their patrol cars began slowing down, officers with the Milford Police Department in Delaware were unable to access databases and reporting software. After switching to FirstNet, the department has a reliable connection, enabling officers to use mission critical capabilities and to seamlessly upload video from dashcams and body-worn cameras.

Episode 53: FirstNet Keeps Tribes Connected During the Pandemic

Broadband infrastructure can be sparse and inconsistent across many parts of Indian Country. When the COVID-19 pandemic struck, this lack of infrastructure complicated efforts to provide tribes with critical food supplies and personal protective equipment. FirstNet deployable assets enabled the National Tribal Emergency Management Council to coordinate logistics and deliver millions of pounds of food and resources to tribes across the nation.

FirstNet Provides Reliability and Expands Opportunities for Emergency Communications Centers

Traditionally, emergency telecommunicators have been limited to operating within the walls of an emergency communications center. As technology evolves, dispatch operations are moving to the field to support first responders and remotely to keep telecommunicators safe. FirstNet provides a secure, reliable network for these operations, and priority and preemption on the network ensures telecommunicators can access all the information they need, when and where they need it most.

FirstNet Supports Mobile Testing and Vaccinations in Harris County, Texas

Harris County, Texas, has several large COVID-19 testing and vaccination centers to serve the Greater Harris County area. FirstNet-enabled “Go-Kits” are ensuring healthcare providers remain connected and able to quickly deliver tests and vaccines.