The First Responder Network Authority (FirstNet Authority) is an independent authority within the U.S. Department of Commerce. Authorized by Congress in 2012, our mission is the development, building, and operation of the nationwide broadband network that equips first responders to save lives and protect U.S. communities. We oversee our contract with AT&T to build, deploy, and operate the FirstNet network.  


If you want to learn about FirstNet service or how to become a FirstNet subscriber 

If you want to learn more about FirstNet network service or how to join FirstNet, please go to FirstNet.com

If you are a FirstNet subscriber and want account assistance 

If you are a current FirstNet subscriber and require billing, verification, and/or account assistance, please contact the following AT&T number dedicated to FirstNet subscribers: 800-574-7000 

If you would like to do business with AT&T 

If you would like to do business with AT&T, please contact them directly. 


If you want to contact the First Responder Network Authority  

Contact your regional lead 

If you are a public safety professional and want to contact the FirstNet Authority regional lead in your area, find their information on our Public Safety Advisor page. 

Contact your discipline subject matter expert 

If you are a public safety professional and want to contact the FirstNet Authority public safety advisor for your discipline, find their information on our discipline pages: 

9-1-1/Emergency Communications 

Emergency Management 

Emergency Medical Services 

Fire Service 

Law Enforcement 

Contact the FirstNet Authority Tribal Nations team  

The FirstNet Authority works to establish nation-to-nation relationships with federally recognized tribes. To contact our Tribal Nations public safety advisors, find their information on our Tribal Nations page.  

Make a congressional inquiry

If you are congressional staff with a question, contact Congressional@FirstNet.gov.

Make a speaker request 

If you would like to request someone from the FirstNet Authority to speak at your event, please fill out our speaker request form

General contact information for the First Responder Network Authority 

First Responder Network Authority Headquarters 

12201 Sunrise Valley Drive, Mail Stop 243 
Reston, Virginia 20192 

E: info@firstnet.gov 

Boulder FirstNet Lab 

3122 Sterling Circle 
Boulder, CO 80301

Parent agencies

The FirstNet Authority is an independent authority within the U.S. Department of Commerce’s National Telecommunications and Information Administration

Contact them through: 

www.commerce.gov 
www.ntia.doc.gov