The First Responder Network Authority (FirstNet Authority) is an independent authority within the U.S. Department of Commerce. Authorized by Congress in 2012, our mission is the development, building, and operation of the nationwide broadband network that equips first responders to save lives and protect U.S. communities. We oversee our contract with AT&T to build, deploy, and operate the FirstNet network.
If you want to learn about FirstNet service or how to become a FirstNet subscriber
If you want to learn more about FirstNet network service or how to join FirstNet, please go to FirstNet.com.
If you are a FirstNet subscriber and want account assistance
If you are a current FirstNet subscriber and require billing, verification, and/or account assistance, please contact the following AT&T number dedicated to FirstNet subscribers: 800-574-7000
If you would like to do business with AT&T
If you would like to do business with AT&T, please contact them directly.
If you want to contact the First Responder Network Authority
Contact your regional lead
If you are a public safety professional and want to contact the FirstNet Authority regional lead in your area, find their information on our Public Safety Advisor page.
Contact your discipline subject matter expert
If you are a public safety professional and want to contact the FirstNet Authority public safety advisor for your discipline, find their information on our discipline pages:
9-1-1/Emergency Communications
Contact the FirstNet Authority Tribal Nations team
The FirstNet Authority works to establish nation-to-nation relationships with federally recognized tribes. To contact our Tribal Nations public safety advisors, find their information on our Tribal Nations page.
Make a congressional inquiry
If you are congressional staff with a question, contact Congressional@FirstNet.gov.
Make a speaker request
If you would like to request someone from the FirstNet Authority to speak at your event, please fill out our speaker request form.
General contact information for the First Responder Network Authority
First Responder Network Authority Headquarters
12201 Sunrise Valley Drive, Mail Stop 243
Reston, Virginia 20192
Boulder FirstNet Lab
3122 Sterling Circle
Boulder, CO 80301
Parent agencies
The FirstNet Authority is an independent authority within the U.S. Department of Commerce’s National Telecommunications and Information Administration.
Contact them through: