9-1-1/Emergency Communications

“We need to be thinking about how our PSAPs are going to dispatch us…and how we’re going to get those calls for service. We’re at the point where we can seriously make a difference in the alerting times… if we can get fire trucks out faster, it’s only going to benefit our customer.”

- Greg Hauser,
Superintendent of the Fire Alarm Division, Charlotte (NC) Fire Department 

The FirstNet network is a vital tool for our nations PSAPs and emergency communicators. It can help process, manage, and disseminate the flow of information coming into and going out of PSAPs by providing vital connectivity between the PSAP and the first responders -- enabling the real time delivery of videos, photos and other high-speed data to support better situational awareness and improved outcomes.  

Through robust consultation effort with states, territories, tribes, public safety associations, first responders, and its Public Safety Advisory Committee, the First Responder Network Authority works with the 9-1-1/emergency communications community a guiding force in network planning to help ensure the FirstNet network meets its communication needs. 

Meet your 9-1-1/Emergency Communications Subject Matter Expert

John Hunt is the First Responder Network Authority Senior Public Safety Advisor for the 9-1-1/Emergency Communications. For more than 25 years, he has been a part of the 9-1-1 community, investing heavily in the field of emergency communications. He earned a Master’s degree in Interdisciplinary Technology from Eastern Michigan University, worked as a 9-1-1 product manager for AT&T and Regional Bell Companies, and worked as the NG9-1-1 Director for Telecommunications Systems. He also has extensive experience with 9-1-1 public policy, serving as the Governor of Michigan’s appointee to the State 9-1-1 Committee for 25 consecutive years and as OnStar’s 9-1-1 Public Policy Manager. For the past three years, he has been a Senior Public Safety Advisor with the First Responder Network Authority, handling consultation and outreach activities for the states of Indiana, Michigan, and Ohio, while maintaining his position as a long-term member of APCO and NENA.

John is available to meet or talk with agencies who want to learn more about FirstNet and help the First Responder Network Authority shape the future of the FirstNet network and public safety communications.

John Hunt

SME Contact

John Hunt