The FirstNet Operations Manual is a comprehensive, user-friendly reference designed for all disciplines of public safety, including emergency management, law enforcement, fire services, emergency medical services, and 9-1-1/emergency communications. The manual provides an overview of FirstNet tools, technologies, and solutions and is designed to help public safety agencies integrate FirstNet into operations.
The manual is designed to help public safety professionals quickly find relevant, actionable information so they can get the most out of FirstNet. It can be read in its entirety, but it is designed to be a flexible reference tool.
With one-page overviews, worksheets, and topic-specific guidance, readers can find answers to specific questions and access additional resources. Quick reference “tear-out” pages can be removed from the manual for easy access.
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FirstNet Operation Manual
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What’s inside the manual?
The manual covers everything from the basics of the Nationwide Public Safety Broadband Network (NPSBN) to more advanced topics, like:
- Accessing FirstNet support from the FirstNet Authority and AT&T.
- Requesting a FirstNet deployable.
- Coverage solutions available to extend FirstNet service.
- Redundancy planning using systems like ESInets and FirstNet solutions.
- Mission critical services, including push-to-talk over FirstNet.
- FirstNet Central tools that provide account management and network insights.
- Interoperability across multiple agencies and jurisdictions.
- Asset and data management to support incident response.
Major sections
- FirstNet Basics
- Enhancing FirstNet Coverage
- Building Redundancy with FirstNet
- FirstNet Central Tools
- Mission Critical Resources
- People and Asset Management
- Using FirstNet Across Partner Agencies