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Four Intra-Collegiate Emergency Medical Service (IC-EMS) students smiling at the camera from electric carts while on duty at the Indiana University football stadium.

Planning for the crowd: How IC-EMS used FirstNet to elevate game day care at Indiana University

Facing a historic attendance during the 2025-2026 football season, Indiana University’s Intra-Collegiate Emergency Medical Service worked with FirstNet Authority to evaluate responder location mapping, assess coverage, and explore broadband solutions. Through collaborative pre-planning, IC-EMS improved response times, expanded situational awareness, and set the model for elevated patient care at scale.

A Farmville Police Department sport utility vehicle driving down the road, captured through the trees.

All Roads Lead to Service — and Connection

The Farmville Police Department protects a Virginia town that sits along U.S. 460 and U.S. 15, drawing steady traffic from Charlottesville, Lynchburg, and Richmond. With local universities and major events bringing visitors to the town year-round, the department relies on FirstNet for reliable communications. The network is strengthening officer safety, operational readiness, and the department’s ability to serve a rapidly changing community.

FirstNet Authority staff and Coverage Enhancement Workshop participants, including a uniformed law enforcement officer, stand in a circle speaking

Enhancing FirstNet coverage where public safety needs it most

The FirstNet Authority understands that coverage must be expanded in strategic areas that reflect the needs of public safety. Our Coverage Enhancement Program gathers input from public safety on where they need coverage to help guide strategic network investments. Workshops across the nation have provided a forum for state and local government officials and public safety leaders to meet with FirstNet Authority staff to relay where coverage is inadequate and how that impacts operations.

A truck, UTV, and transport trailer outfitted with FirstNet devices such as HPUE parked outside a Northwest Fire and Rescue station.

Bridging the gaps: How Northwest Fire and Rescue uses FirstNet in rural Utah

In rural southern Utah, where red rock canyons, forests, small towns, and wide-open terrain coexist, communications for public safety can be a challenge. Given the dramatic differences in the terrain, Northwest Fire and Rescue turned to FirstNet for a secure, robust and dependable network that provides improved communications and rescue capabilities in the backcountry.

Valley Regional and Fire helmet on display in front of American flags

Valley Regional Fire and Rescue enhances communications across critical interstate corridors

The rugged terrain and remote geography of Luzerne County, North Carolina have long presented challenges for first responders who depend on communications to protect residents and visitors. With the addition of a new hilltop cell site in Drums, which improves coverage and capacity around Butler Drive and Old Turnpike Road, the Valley Regional Fire and Rescue team and surrounding public safety agencies will now benefit from expanded coverage.