Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.

To prepare for the reality of extreme weather, emergency managers are turning to a new tool: virtual emergency operations centers (EOCs). When a virtual EOC is activated, staff can log on from anywhere and response operations can start without delay. Emergency managers are looking at ways to integrate FirstNet into virtual EOCs to provide the reliable connectivity for public safety to consistently communicate in a virtual environment.

The tragedies of September 11 continue to be significant in our current times. The FirstNet Authority is a ripple effect of that day and the days that followed when first responders struggled to communicate amid the chaos. FirstNet exists today as the nationwide public safety broadband network — to keep first responders sharing every day and in every emergency.

FirstNet Authority Executive Director and CEO Joe Wassel initiated the Patriot Siren leadership series, a new program to unite the FirstNet Authority executive team in developing a clear understanding of the organization’s culture, strategy, and goals. The series has brought the team to operationally relevant locations and resulted in strategies and priorities that ensure the FirstNet Authority is ready when called.

FirstNet Authority Board Member Mayor Billy Hewes beats the drum for public safety communication and coordination. With a lifetime career of service and decades long career in public service, he strives to ensure the FirstNet network works when it is needed most. We had the opportunity to sit down with Mayor Hewes and delve into his views on the importance of FirstNet in Gulfport, the unique role of a mayor during emergencies, and his journey working in public service.