FirstNet exists to serve public safety’s broadband communications needs. The FirstNet Authority’s Market Engagement team has representatives assigned to each state, tribe, territory, and federal agency and actively engages with public safety to listen, educate, inform, and advance the needs of public safety.
To accomplish this, the FirstNet Authority proactively reaches out to public safety for feedback about the FirstNet Authority and the FirstNet Network. This helps us ensure that public safety’s voice is represented in the FirstNet experience and the evolution of the network.
The FirstNet Authority also collects use cases and success stories to better understand and demonstrate how the FirstNet network supports daily operations and emergencies. This feedback helps us gain insight into public safety’s operational and broadband communication needs.