February 16, 1968 was a momentous day for public safety — it marked the first time a 9-1-1 call was ever made. In the five decades since, emergency communication centers and their dedicated teams of telecommunicators have become the first touchpoint for emergency response. Telecommunicators are the first voice that we hear when we call for help and are life-saving heroes.

This week marks National Public Safety Telecommunicators Week, and the First Responder Network Authority is honoring you — our nation’s 9-1-1 telecommunicators and dispatchers — who dedicate your lives to answering our calls on what may be our toughest day. We want to recognize and acknowledge the work that you do every day to protect our nation. You provide critical assistance during a person’s worst moments, providing the calm reassurance they need to handle any situation. Your dedication is immeasurable, your commitment is unwavering, and your generosity is exceptional. Thank you from everyone at the First Responder Network Authority.

Please join us on Twitter and Facebook as we honor telecommunicators during National Public Safety Telecommunicators Week (#NPSTW). You can also visit the National Public Safety Telecommunicators Week website for information and other useful resources to help celebrate our telecommunicators.

Thank you,

John