The Dallas Police Department in Georgia is the first in the state—and one of the first in the country—to completely switch from land mobile radios (LMR) to public safety broadband for their communications. Dallas Police Chief Joe Duvall shared how they made the decision to switch and how it’s going so far.

Renee Gordon leads a large, innovative 9-1-1 center in the Washington, D.C., metropolitan area. She is an effective 9-1-1 leader because she understands all sides of a 9-1-1 call. She has been a public safety dispatcher, a police officer, and a person who has experienced emergencies. Gordon and her team in Alexandria are known for creative problem-solving, like pioneering remote call-taking during the pandemic. She empowers her public safety colleagues to identify the next innovative solution with the goal of providing better service to their communities.

Deputy Chief Gavin Babieracki of Otsego County EMS Rescue shares his experience responding when a tornado struck his community, a rare event in northern Michigan. Though the tornado was unexpected, Babieracki and his team were prepared with FirstNet and other technologies to keep first responders connected throughout the disaster.

Chief Sylvia Moir is a police executive with more than three decades of local police practice and over a decade of experience as a chief of police. She was appointed to the FirstNet Authority Board by the Secretary of Commerce in October 2021. Chief Moir shared her perspectives on FirstNet, her service on the board, and the role of mindfulness in policing.

Fire departments around the country are investing in drone technology to keep firefighters safe. Division Chief Dan Cremeans of the Durham Fire Department in North Carolina explained how their drone program helped keep firefighters safe as they battled a fire at a fertilizer plant containing hundreds of tons of highly flammable chemicals.