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A woman making a phone call in front of a fender bender.

Location-based routing feature assists 911 centers in New Mexico with dispatching help

AT&T, in collaboration with Intrado, introduced a location-based routing feature in New Mexico that enables 911 dispatch centers to pinpoint the exact location where a 911 emergency call was placed. This service works by utilizing the GPS of the phone that made the call and connecting it with the closest 911 dispatch center so that public safety officials can identify the incident location swiftly and precisely.