When an underground fire led to a total power outage in downtown Baltimore, first responders found themselves in the dark and without radio communications. The Baltimore City Sheriff's Office arrived on scene and deployed FirstNet devices for the first time--within minutes, they were communicating and coordinating response.

In the months since, the agency has integrated FirstNet into daily operations, helping deputies capture data in the field, maintain communications during long prisoner transports across Maryland, and tackle innovative approaches to law enforcement.