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Incident Response

FirstNet: Connecting Green Bay Police Officers On and Off the Field

The Green Bay Police Department is the main law enforcement agency for the Green Bay Packers football games. Even during big plays when network congestion is the highest, FirstNet gives them faster speeds, better data exchanges, and clearer calls. FirstNet has also made a difference for Green Bay police outside the stadium, like when they tracked a fleeing shooting suspect.

Episode 46: After the Flood – FirstNet Supports Michigan Responders

When heavy rain caused two dams to breach in Midland, Michigan, over 10,000 residents were forced to evacuate their homes. The Midland Fire Department requested statewide assistance, and the Oakland Communications Support Team answered the call. Using a FirstNet deployable and devices, first responders were able to access forms, maps, and other key information as they conducted damage assessment and cleanup.

Episode 45: FirstNet and LMR: Bringing connectivity to first responders in Iowa’s 99 counties

The Iowa Statewide Interoperable Communications System (ISICS) Board, led by Board Chair Tom Lampe, was formed in 2007 to create and manage the statewide land mobile radio system known as ISICS. Coupled with the buildout of FirstNet, ISICS has given first responders across Iowa’s 99 counties access to reliable, redundant communications. The LMR and LTE systems have played critical roles in day-to-day response as well as major incidents, including the 2020 derecho storms and a recent missing children’s case.

FirstNet Powers Remote 9-1-1 at a Virginia Emergency Communications Center

When the COVID-19 pandemic hit, the Alexandria Department of Emergency and Customer Communications in Virginia implemented remote call-taking and dispatching to keep telecommunicators safe while still serving their community. Using WiFi hotspots connected to FirstNet, the agency was the first in the nation to enable remote 9-1-1 emergency call-taking.

Tennessee National Guard turns to FirstNet for Incident Response and Disaster Relief

The Tennessee National Guard has been deployed across the state for incidents ranging from disaster relief after devastating tornadoes to pandemic response. FirstNet has provided the National Guard with a secure and reliable network that helped overcome communications challenges and allowed Guardsmen to serve their communities more efficiently. 

Episode 44: A Texas Land Mobile Radio Network Reaches New Heights With FirstNet

Harris County, Texas, was one of the early adopters of FirstNet. As the nation’s third most populous county, first responders in the area need to be prepared for any event. The Harris County Radio Services Organization operates the regional radio system for public safety in Harris County, and FirstNet is allowing them augment that radio system in remote areas and in times of heavy network congestion.