Since South Dakota’s public safety agencies in the Black Hills started using FirstNet for its emergency communication needs, first responders report experiencing much improved communication throughout the area’s most difficult or remote terrain. Area responders use FirstNet’s priority and preemption service to bypass local network congestion during emergencies or incident response.

The Pennington County Sheriff’s Office in South Dakota covers a diverse jurisdiction, from the Badlands to Black Elk Peak. Communication is key for deputies in every part of the largely rural county. FirstNet provides the coverage and capacity they need when seconds count.