Hurricane Helene caused widespread devastation throughout the southeast United States in late 2024. Public safety leaders in Tennessee and North Carolina worked with partners across their state to ensure 9-1-1 calls could go through and responders had the communications they needed. FirstNet provided critical redundancy and resiliency during response and recovery efforts.
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In June 2025, the FirstNet Authority participated in the quarterly 3rd Generation Partnership Project (3GPP) plenary meetings. The FirstNet Authority represents public safety’s needs and advocates for continued American leadership for public safety communications.
Boulder County Sheriff’s Office deployed a FirstNet Compact Rapid Deployable (CRD) to Gold Hill, a remote area with poor cellular coverage, to maintain emergency 9 -1-1 connectivity during a planned power outage. The CRD ensured people could still access help, regardless of their carrier, and allowed responders to communicate while responding to incidents.
During the St. Thomas Carnival, the U.S. Virgin Islands’ public safety community enlisted support from the First Responder Network Authority’s Network Engagement Experience Program to prepare for the annual event. This pre-event guidance helped address communication and coordination challenges during the large-scale event and laid the groundwork for future emergency preparedness in the U.S. Virgin Islands.
With many rural jurisdictions in South Dakota experiencing degraded land mobile radio coverage in remote areas, the state of South Dakota began exploring how FirstNet Mission Critical Push-to-Talk could help address coverage, capacity, and interoperability limitations. By integrating this broadband solution with the statewide radio communications system to streamline emergency communications, South Dakota is using FirstNet-MCPTT to address interoperability challenges and expand radio capabilities.