Swain County, North Carolina’s rugged terrain and remote geography have long presented challenges for first responders who depend on communications to protect residents and visitors. With the addition of a new FirstNet cell tower and integrating the network as a wireless backup solution, the Swain County Emergency Communication Center and surrounding public safety agencies now benefit from expanded coverage and improved backup connectivity.
Blog
Ensuring students enjoy their college experience safely is a top priority for campus safety officials at Delaware State University (DSU). At DSU, keeping students safe and first responders connected means making the FirstNet network — the nationwide network dedicated to emergency communication — a key part of its campus safety initiative. FirstNet helps ensure that students can reach university police at all times.
Expanding broadband access on tribal lands is critical to strengthening public safety and supporting the tribal communities they serve. The FirstNet Authority remains committed to improving coverage in tribal and rural areas through ongoing network investments and close collaboration with tribal leadership. Now, Coverage Enhancement Workshops are playing a key role in ensuring the network meets the unique needs of responders in Indian Country.
Hurricane Helene caused widespread devastation throughout the southeast United States in late 2024. Public safety leaders in Tennessee and North Carolina worked with partners across their state to ensure 9-1-1 calls could go through and responders had the communications they needed. FirstNet provided critical redundancy and resiliency during response and recovery efforts.
In June 2025, the FirstNet Authority participated in the quarterly 3rd Generation Partnership Project (3GPP) plenary meetings. The FirstNet Authority represents public safety’s needs and advocates for continued American leadership for public safety communications.