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Dispatcher wearing a headset monitors a series of screens while typing, group of dispatchers prepares to receive calls at a mobile command center using FirstNet device backups, dispatcher takes calls, dispatcher speaks over headset while looking at a map, two dispatchers consult each other while reviewing screens showing maps and other data

Honoring our nation’s public safety telecommunicators

April 13, 2020

Every year, America spends the second week of April celebrating the thousands of public safety telecommunications personnel who quietly work long hours to protect lives and communities nationwide. National Public Safety Telecommunicators Week (NPSTW) is an opportunity to thank the dedicated professionals across the 9-1-1 community on the front lines of emergencies every day.

Our country’s 9-1-1 professionals continue to rise to the challenge to carry out their life saving mission. Every day and for every emergency, our nation’s public safety telecommunicators are required to be detail oriented as they gather essential information to determine a situation’s severity in record time. Their leadership ensures information is dispatched to the appropriate emergency response agency.

On behalf of the First Responder Network Authority, we appreciate the critical role public safety telecommunicators play in keeping our communities safe and secure.

Please join the conversation on Twitter, Facebook and LinkedIn using #NPSTW2020, as we honor telecommunicators throughout the week. To learn more about NPSTW, visit the website for more information and see how other public safety agencies are celebrating our telecommunicators!

Thank you,