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An EMS responder from the Bristol Kendall Fire Protection District with a stretcher at a damaged vehicle

Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.

Representing a virtual emergency operations center (EOC), a FirstNet-equipped phone with lines connecting to icons representing various aspects of emergency response

To prepare for the reality of extreme weather, emergency managers are turning to a new tool: virtual emergency operations centers (EOCs). When a virtual EOC is activated, staff can log on from anywhere and response operations can start without delay. Emergency managers are looking at ways to integrate FirstNet into virtual EOCs to provide the reliable connectivity for public safety to consistently communicate in a virtual environment.

Flight 93 National Memorial; National September 11 Memorial in New York City; National 9/11 Pentagon Memorial; The American flag

The tragedies of September 11 continue to be significant in our current times. The FirstNet Authority is a ripple effect of that day and the days that followed when first responders struggled to communicate amid the chaos. FirstNet exists today as the nationwide public safety broadband network — to keep first responders sharing every day and in every emergency.

Mayor Billy Hewes’s headshot sits in front of a water tower with Gulfport written on it and foliage.

FirstNet Authority Board Member Mayor Billy Hewes beats the drum for public safety communication and coordination. With a lifetime career of service and decades long career in public service, he strives to ensure the FirstNet network works when it is needed most. We had the opportunity to sit down with Mayor Hewes and delve into his views on the importance of FirstNet in Gulfport, the unique role of a mayor during emergencies, and his journey working in public service.

Six police officers talking in front of three police vehicles at an intersection in St. Augustine, Florida

Citywide deployments of FirstNet make operations more efficient by creating seamless communication and data transfer among all response partners. Three law enforcement officials shared how their citywide FirstNet deployment has been critical to ensuring everyone is informed and working together on a coordinated response.