Ohio
Sandusky, Ohio sees massive population swings — from a tight-knit community of 25,000 to thousands of visitors on peak summer weekends at Cedar Point and Lake Erie — putting pressur
One thing the 9-1-1 community learned from the pandemic was the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. 9-1-1 leaders looked to technology for a solution. Through FirstNet, the nationwide public-safety broadband network, first responders had access to a secure, reliable connection outside of the ECC.
The FirstNet Authority worked with AT&T to host a first responder student innovation challenge at the University of Cincinnati. The two-week event brought UC students together with local public safety agencies to explore how technology could be used to enhance first responders’ ability to address critical situations.
First responders in Ohio are benefiting from FirstNet’s expanding coverage, boosted capacity, and new capabilities. FirstNet’s Band 14 infrastructure is bringing public safety agencies nationwide access to the network’s unique 5G features and functions.
The FirstNet Authority provides three types of support to help public safety agencies as they prepare for all hazards: pre-planning support, an exercise inject catalog, and post-incident reviews. These three types of support help agencies understand how to best use FirstNet during disasters or large events, leading to more timely and efficient decision-making, better coordinated response, and well-managed resources and logistics.
Traditionally, emergency telecommunicators have been limited to operating within the walls of an emergency communications center. As technology evolves, dispatch operations are moving to the field to support first responders and remotely to keep telecommunicators safe. FirstNet provides a secure, reliable network for these operations, and priority and preemption on the network ensures telecommunicators can access all the information they need, when and where they need it most.
As a smaller agency, officers with the Ironton Police Department in Ohio rely on communicating with one another to serve their community. The police department is using FirstNet to remain connected as they respond to the opioid crisis in the city. FirstNet supports other agencies in Ironton, as well, providing a common operating picture for city services.
Ohio’s first responders got a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements at more than 1,000 existing sites.
When Otterbein University in Ohio played host to the 2019 Democratic presidential debate, thousands flocked to the City of Westerville to attend. During the event, the Westerville Police Department used FirstNet and drones to capture live, high-definition video and relay it to the emergency operations center, improving situational awareness and decision making.
Priority and preemption allow first responders to remain connected to FirstNet, even in times of high network congestion, and the FirstNet Authority is continually testing these features to ensure their functionality. Public safety agencies in Canton and Stark County, Ohio and Derry, New Hampshire have experienced the difference priority and preemption make in every day operations and emergency incidents.
This is the sixth entry in a blog series that will explore the six FirstNet Authority Roadmap domains. You can also learn about the Core, Coverage and Capacity, Situational Awareness, Voice Communications and Secure Information Exchange domains by downloading the full Roadmap at firstnet.gov/Roadmap.
The FirstNet Authority’s Public Safety Advocacy team works hand-in-hand with public safety to make sure their needs are represented in the FirstNet network buildout and evolution. In the North region, six public safety advisors cover 16 states and bring a wealth of public safety expertise to their roles as advocates.
Ohio’s ties to public safety technology run deep. In 1865, the nation’s first ambulance service began serving a Cincinnati hospital.
Emergency communications professionals across the country utilize FirstNet to support innovative approaches to 9-1-1 and dispatch. FirstNet’s secure, reliable broadband connection helps telecommunicators deliver accurate, robust information to on the scene responders. FirstNet, and the technology ecosystem that has built up around it, is especially helpful for dispatchers placed in uncommon situations.
The Hamilton County Communications Center in Ohio is responsible for dispatch services for public safety agencies across the county. Access to FirstNet’s robust and reliable platform is helping tactical dispatchers at the center.





