Devices

The tragedies of 9/11 underscored fundamental problems with communication systems used by our nation’s first responders. In the 20 years since 9/11, technology has changed rapidly. Fortunately, dedicated public safety broadband offered by FirstNet is providing fire departments with powerful new capabilities and modernizing their communications.

When sudden, intense rainfall caused flash flooding and washed out roads in Washington County, Maine, the county’s emergency management director was stranded in town and unable to physically reach the emergency operations center. FirstNet enabled her to remain connected to her staff and other officials to coordinate their response remotely.

Burleson County is a small, rural county east of Austin in Texas. The Burleson County Sheriff’s Office serves the county through law enforcement, corrections, and dispatch services. The Sheriff’s Office launched its drone program to enhance situational awareness during emergencies and planned events. As a rural county, connectivity is key, and FirstNet ensures footage from the drones can be streamed back in real time to decision makers on the ground. 

The second quarterly Third Generational Partnership Project (3GPP) Plenary e-meetings of 2021 focused on the completion of Release 17 (R17) stage 2 (architecture) work and preparation for prioritization of features for R18. The group declared the stage 2 work frozen, while allowing some work items to continue into the third quarter of 2021. At this time, the R17 stage 3 (protocol) freeze date remains on schedule for March 2022.

Personnel with the Los Angeles Fire Department and County Department of Public Health in California are using FirstNet-enabled devices to better serve residents and visitors to the Los Angeles region. In addition to routers, modems, and smartphones, the agencies are utilizing an Internet of Things system solution on the network to help detect radiation and HAZMAT incidents.

Last year, firefighters on the west coast battled a relentless string of fires prompting mass evacuations, destroying thousands of homes and threatening dozens of communities. As the fires and the pandemic continue to pose a double threat, FirstNet worked as it was intended by giving first responders prioritized and preemptive service to make sure that emergency communications always comes first. FirstNet prioritizes first responder communication ahead of non-emergency communications – and that has made all the difference in keeping firefighters safe as they protect communities and save lives.

At the First Responder Network Authority (FirstNet Authority), our goal is to support public safety in operationalizing their network, FirstNet, and ensure it continues to evolve to meet public safety’s communications needs. As part of our engagement efforts, we spoke to several wildland firefighters and agencies about lessons learned of using public safety broadband for combatting wildfires. Here are their takeaways and key things to keep in mind when it comes to using FirstNet to support the frontlines.

The Wilmington Police Department in Delaware serves the state’s largest city. Recognizing the need for more efficient and effective aerial video capabilities, the agency invested in unmanned aerial vehicles (drones) in 2014. The agency relies on FirstNet to stream video footage from the drones back to the ground in real time, providing responders with critical information to make in-the-moment decisions. 

Law enforcement agencies in Michigan are taking advantage of mission critical capabilities on FirstNet, such as priority and preemption. For the Grand Rapids Police Department and the Oakland County Sheriff’s Office, this means officers and deputies are able to communicate and have access to the tools they need in the field, ultimately helping them better serve their communities.

The Central Massachusetts EMS Corp. (CMEMSC) provides support to state and local jurisdictions, EMS system providers, and hospitals through dispatch services, education, and technical assistance. With FirstNet, CMEMSC is enhancing their ability to communicate and track assets, such as sprayers used to disinfect ambulances and hospital facilities to protect against the spread of COVID-19.

Harris County, Texas, has several large COVID-19 testing and vaccination centers to serve the Greater Harris County area. FirstNet-enabled “Go-Kits” are ensuring healthcare providers remain connected and able to quickly deliver tests and vaccines.

With the help of FirstNet-enabled “Go-Kits,” responders in Harris County, Texas, were able to expand mobile testing and vaccination throughout the county. Broadband modems ensured healthcare providers had access to a reliable, uninterrupted internet connection.

The first quarterly Third Generation Partnership Project (3GPP) Plenary e-meetings of 2021 recently concluded. At the March meetings, the 3GPP momentum continued with more Release 17 progress and a focus on the upcoming June deadline for stage 2 (architecture) work. There were major discussions on the use of the 5G New Radio (NR) sidelink interface to support both user equipment (UE) to network (U2N) relay and UE to UE (U2U) relay.

The Cameron Peak Fire was the largest wildland fire in Colorado’s history. Don Patterson, a firefighter and communications expert, deployed to the fire knowing that broadband communications would play a huge role, particularly with the threat of COVID-19. Deployables and other advanced technologies helped everyone communicate — from incident command at the base camp to frontline firefighters.

At over 200,000 acres, the Cameron Peak Fire is the largest wildland fire in Colorado history. As it burned in remote parts of the Rocky Mountains, FirstNet deployables, phones, and hotspots kept firefighters connected to the apps and tools they needed for situational awareness. With this added capability, responders received up-to-the-minute information that aided them in making informed decisions on the ground.

Public safety K9s can be trained for a wide range of services, from search and rescue to bomb and drug detection. These dogs work across urban, rural, wilderness, and disaster settings, and can sometimes end up a mile away from their handler. As technology advances, handlers are exploring ways technology – such as trackers and live-streaming cameras – can enhance K9 operations, keep dogs and handlers safe, and improve situational awareness and mission success.    

As broadband becomes more prevalent in public safety communications, the FirstNet Authority offers the After Action Review (AAR) program — a free service available to any FirstNet subscribing agency to capture best practices and lessons learned related to event planning, logistics, operations, and technology use. The AAR program has made a positive impact on communications usage at events such as the New York International Air Show.

The FirstNet Authority team offers advance planning and preparation support to FirstNet users. We work closely with public safety agencies to understand the event, identify first responders’ needs and desired capabilities for that day, and work with our network partner, AT&T, to identify what broadband solutions and coverage are needed to successfully support the event. 

Nine years after the passage of the legislation that created FirstNet, retired Police Chief Harlin McEwen reflects on the evolution of FirstNet and how the network is benefiting first responders today.  Harlin also talks about the future of FirstNet and how new technologies, such as high-powered user equipment and Z-axis features, are “game changers” for public safety.  

Every year, the FirstNet Authority provides a report to Congress outlining the activities, operations, financial condition, and accomplishments from the previous fiscal year. Tom Shull, FirstNet Authority Director of Legislative Affairs, provides an overview of the FirstNet Authority’s Annual Report to Congress for Fiscal Year 2020.