Devices
Throughout the pandemic, FirstNet has been delivering our nation’s frontline public safety personnel a secure, dedicated wireless broadband service to keep mass vaccination centers connected and coordinated. When the New Hampshire’s Security and Emergency Management set up a mass vaccination clinic in Loudon last spring, the agency implemented FirstNet service for its communication needs. The FirstNet network was equally critical to healthcare providers and emergency managers setting up sites to administer COVID-19 testing and vaccinations in Michigan and Maryland.
As a part of the COVID-19 response, first responders are turning to FirstNet-enabled devices to make emergency communications efficient and effective during this critical time. From connecting socially distant 9-1-1 call takers to coordinating logistics for distributing personal protective equipment across state lines, FirstNet-enabled devices have played a supporting role in mitigating health risks in communities across the nation. When COVID-19 struck, Texas DPS required immediate and direct communications with local and state agencies to maintain traffic flow, manage state entry points, and monitor crowded areas across the state. Rhode Island Emergency Management Agency (RIEMA) used FirstNet-enabled devices to stay connected to partner agencies to prepare for and maintain pandemic-related services throughout the state.
The fourth quarterly Third Generation Partnership Project (3GPP) Plenary e-meetings of 2021 concluded in December 2021. Participants spent time discussing the preliminary scoping of the Release 18 feature list, schedule, and completion dates, as well as issues related to 5G, interoperability, and standards initiatives.
At the beginning of the pandemic, first responders used at least twice as much data as general consumers. Public safety agencies need additional capacity or mobile broadband coverage in specific areas to meet their mission. Thanks to FirstNet, first responders have access to a dedicated fleet of deployable assets designed specifically to provide public safety extra coverage and capacity when and where they need it most.
Every year, disasters put millions of Americans in danger and cost billions of dollars in property damage. After the threat of harm has passed, FirstNet plays an important role in the recovery phase. While a community is assessing damage, repairing and rebuilding infrastructure, and restoring critical functions, FirstNet keeps responders connected and communicating, speeding up some steps of the recovery process. Cherokee County Emergency Management Agency in Alabama used FirstNet to speed up reporting after disasters.
As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.
As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.
Experts at the Boulder FirstNet Lab in Colorado test functions and features of FirstNet to ensure first responders experience the network as designed and expected. For example, using load test tools, researchers can emulate 6,000 devices and demonstrate how priority and preemption work for first responders.
When hurricanes strike, the main and immediate focus for first responders is rescuing and responding to those in need of aid. Last season, public safety officials relied on FirstNet to sustain and restore emergency communications for many hard-hit communities. FirstNet is critical to our nation’s first responders who battle storms day in and day out – and to those who have placed their confidence into the network’s communications capabilities to keep our communities safe
Responders have unique communications needs, and their devices must be able to keep up with them.
The third quarterly Third Generation Partnership Project (3GPP) Plenary e-meetings of 2021 concluded in September. Participants spent considerable time on preliminary scoping of the Release 18 (R18) feature content and schedule. Delegates also made good progress on the stage 3 (protocol) work for Release 17. The R18 schedule discussion ended with an initial agreement on an 18 month timeline that will result in a December 2023 completion target date.
The Casper Police Department in Wyoming was one of the first agencies to use the FirstNet network in August 2017 when the city’s population was expected to nearly double during a solar eclipse. Four years later, FirstNet is providing Casper police officers with coverage across the city, dedicated applications to enhance operations, and connectivity to other city agencies during everyday incidents and major emergencies.
First responders’ inability to communicate after the 9/11 attacks underscored significant public safety communication shortfalls nationwide – including on tribal lands. The FirstNet Authority is working to bring FirstNet’s unique capabilities to tribal communities that are historically prone to communication challenges.
When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster.
Palm Beach County 9-1-1 in Florida answers roughly 10,000 calls per month, making reliable connectivity critical to serving the community. When the pandemic hit, this became even more important as call takers and dispatchers needed remote capabilities to stay safe. The agency is using FirstNet to keep staff connected through SIM cards in routers, on 9-1-1 busses, and in “go-bags” that enable remote capabilities.
When the Dallas Police Department in Georgia needed to move from a secondary dispatch to an enhanced 9-1-1 public safety answering point, some solutions presented agency leaders with steep costs for technology and equipment upgrades. FirstNet provided the department with a cost-effective solution for dispatch, as well as additional benefits for officers in the field, allowing the dispatch center to transition in just a few months.
Emergency management agencies are turning to the FirstNet Authority’s planning tools and support mechanisms — including an exercise inject catalog, event pre-planning program, and post incident/event review process — to help emergency managers and other public safety officials integrate broadband into their daily operations and emergency response. Through collaborative efforts with our team, responders across the nation are leveraging these offerings as part of their SMART approach to emergency management.
Members of the Mason County Division of Homeland Security and Emergency Management (DHSEM) in West Virginia often find themselves working in more remote parts of the county. Understanding the importance of remaining connected, DHSEM and other county agencies switched to FirstNet after extensive testing. The county’s public safety agencies are now using the network to improve patient care during longer hospital transports and to enhance communications at COVID-19 testing sites.
The FirstNet Authority’s Emergency Management Community of Practice has developed a resource guide for emergency managers. The guide includes an overview of features and functions that may be used in their daily and emergency response roles. Many of the topics covered in the guide are applicable for coordinating response in the field or when an Emergency Operations Center has been activated.