Devices
The third quarterly Third Generation Partnership Project (3GPP) Plenary e-meetings of 2021 concluded in September. Participants spent considerable time on preliminary scoping of the Release 18 (R18) feature content and schedule. Delegates also made good progress on the stage 3 (protocol) work for Release 17. The R18 schedule discussion ended with an initial agreement on an 18 month timeline that will result in a December 2023 completion target date.
The Casper Police Department in Wyoming was one of the first agencies to use the FirstNet network in August 2017 when the city’s population was expected to nearly double during a solar eclipse. Four years later, FirstNet is providing Casper police officers with coverage across the city, dedicated applications to enhance operations, and connectivity to other city agencies during everyday incidents and major emergencies.
First responders’ inability to communicate after the 9/11 attacks underscored significant public safety communication shortfalls nationwide – including on tribal lands. The FirstNet Authority is working to bring FirstNet’s unique capabilities to tribal communities that are historically prone to communication challenges.
When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster.
Palm Beach County 9-1-1 in Florida answers roughly 10,000 calls per month, making reliable connectivity critical to serving the community. When the pandemic hit, this became even more important as call takers and dispatchers needed remote capabilities to stay safe. The agency is using FirstNet to keep staff connected through SIM cards in routers, on 9-1-1 busses, and in “go-bags” that enable remote capabilities.
When the Dallas Police Department in Georgia needed to move from a secondary dispatch to an enhanced 9-1-1 public safety answering point, some solutions presented agency leaders with steep costs for technology and equipment upgrades. FirstNet provided the department with a cost-effective solution for dispatch, as well as additional benefits for officers in the field, allowing the dispatch center to transition in just a few months.
Emergency management agencies are turning to the FirstNet Authority’s planning tools and support mechanisms — including an exercise inject catalog, event pre-planning program, and post incident/event review process — to help emergency managers and other public safety officials integrate broadband into their daily operations and emergency response. Through collaborative efforts with our team, responders across the nation are leveraging these offerings as part of their SMART approach to emergency management.
Members of the Mason County Division of Homeland Security and Emergency Management (DHSEM) in West Virginia often find themselves working in more remote parts of the county. Understanding the importance of remaining connected, DHSEM and other county agencies switched to FirstNet after extensive testing. The county’s public safety agencies are now using the network to improve patient care during longer hospital transports and to enhance communications at COVID-19 testing sites.
The FirstNet Authority’s Emergency Management Community of Practice has developed a resource guide for emergency managers. The guide includes an overview of features and functions that may be used in their daily and emergency response roles. Many of the topics covered in the guide are applicable for coordinating response in the field or when an Emergency Operations Center has been activated.
The tragedies of 9/11 underscored fundamental problems with communication systems used by our nation’s first responders. In the 20 years since 9/11, technology has changed rapidly. Fortunately, dedicated public safety broadband offered by FirstNet is providing fire departments with powerful new capabilities and modernizing their communications.
When sudden, intense rainfall caused flash flooding and washed out roads in Washington County, Maine, the county’s emergency management director was stranded in town and unable to physically reach the emergency operations center. FirstNet enabled her to remain connected to her staff and other officials to coordinate their response remotely.
Burleson County is a small, rural county east of Austin in Texas. The Burleson County Sheriff’s Office serves the county through law enforcement, corrections, and dispatch services. The Sheriff’s Office launched its drone program to enhance situational awareness during emergencies and planned events. As a rural county, connectivity is key, and FirstNet ensures footage from the drones can be streamed back in real time to decision makers on the ground.
The second quarterly Third Generational Partnership Project (3GPP) Plenary e-meetings of 2021 focused on the completion of Release 17 (R17) stage 2 (architecture) work and preparation for prioritization of features for R18. The group declared the stage 2 work frozen, while allowing some work items to continue into the third quarter of 2021. At this time, the R17 stage 3 (protocol) freeze date remains on schedule for March 2022.
Personnel with the Los Angeles Fire Department and County Department of Public Health in California are using FirstNet-enabled devices to better serve residents and visitors to the Los Angeles region. In addition to routers, modems, and smartphones, the agencies are utilizing an Internet of Things system solution on the network to help detect radiation and HAZMAT incidents.
Last year, firefighters on the west coast battled a relentless string of fires prompting mass evacuations, destroying thousands of homes and threatening dozens of communities. As the fires and the pandemic continue to pose a double threat, FirstNet worked as it was intended by giving first responders prioritized and preemptive service to make sure that emergency communications always comes first. FirstNet prioritizes first responder communication ahead of non-emergency communications – and that has made all the difference in keeping firefighters safe as they protect communities and save lives.
At the First Responder Network Authority (FirstNet Authority), our goal is to support public safety in operationalizing their network, FirstNet, and ensure it continues to evolve to meet public safety’s communications needs. As part of our engagement efforts, we spoke to several wildland firefighters and agencies about lessons learned of using public safety broadband for combatting wildfires. Here are their takeaways and key things to keep in mind when it comes to using FirstNet to support the frontlines.
The Wilmington Police Department in Delaware serves the state’s largest city. Recognizing the need for more efficient and effective aerial video capabilities, the agency invested in unmanned aerial vehicles (drones) in 2014. The agency relies on FirstNet to stream video footage from the drones back to the ground in real time, providing responders with critical information to make in-the-moment decisions.
Law enforcement agencies in Michigan are taking advantage of mission critical capabilities on FirstNet, such as priority and preemption. For the Grand Rapids Police Department and the Oakland County Sheriff’s Office, this means officers and deputies are able to communicate and have access to the tools they need in the field, ultimately helping them better serve their communities.
The Central Massachusetts EMS Corp. (CMEMSC) provides support to state and local jurisdictions, EMS system providers, and hospitals through dispatch services, education, and technical assistance. With FirstNet, CMEMSC is enhancing their ability to communicate and track assets, such as sprayers used to disinfect ambulances and hospital facilities to protect against the spread of COVID-19.
