Interoperability
As a part of the COVID-19 response, first responders are turning to FirstNet-enabled devices to make emergency communications efficient and effective during this critical time. From connecting socially distant 9-1-1 call takers to coordinating logistics for distributing personal protective equipment across state lines, FirstNet-enabled devices have played a supporting role in mitigating health risks in communities across the nation. When COVID-19 struck, Texas DPS required immediate and direct communications with local and state agencies to maintain traffic flow, manage state entry points, and monitor crowded areas across the state. Rhode Island Emergency Management Agency (RIEMA) used FirstNet-enabled devices to stay connected to partner agencies to prepare for and maintain pandemic-related services throughout the state.
At the beginning of the pandemic, first responders used at least twice as much data as general consumers. Public safety agencies need additional capacity or mobile broadband coverage in specific areas to meet their mission. Thanks to FirstNet, first responders have access to a dedicated fleet of deployable assets designed specifically to provide public safety extra coverage and capacity when and where they need it most.
First responders have worked tirelessly to keep our country safe, and even more so during the COVID-19 pandemic. FirstNet offers reliable and adaptive mobile broadband solutions to first responders as they continue to be on the frontlines of COVID-19 response. With the pandemic bringing a new set of challenges to delivering public safety services, emergency managers across the country, are turning to FirstNet’s innovative solutions to support the continuity of operations.
Police officers and public works personnel in Burr Ridge, Illinois, are now connected to FirstNet, providing public safety an interoperable platform to communicate with other agencies and jurisdict
Every year, disasters put millions of Americans in danger and cost billions of dollars in property damage. After the threat of harm has passed, FirstNet plays an important role in the recovery phase. While a community is assessing damage, repairing and rebuilding infrastructure, and restoring critical functions, FirstNet keeps responders connected and communicating, speeding up some steps of the recovery process. Cherokee County Emergency Management Agency in Alabama used FirstNet to speed up reporting after disasters.
When Mason County, West Virginia needed broadband for their public safety agencies, they considered many options and ultimately decided to go with FirstNet because of coverage. Now all EMS agencies in this rural county use FirstNet for their communications, making a difference for providers and patients alike, especially when ambulance rides can be 45 minutes to the nearest advanced care hospital.
As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.
As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.
When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster.
FirstNet is bringing enhanced connectivity to emergency responders supporting 15 Air Force bases across the country. Priority and preemption for voice, data, and streaming video capabilities will ensure responder personnel can communicate and share critical information..
The Grand Rapids Police Department in Michigan is a full-service law enforcement agency serving a largely urban community. Officers with the department began experiencing in-car computers slowing down and losing the ability to access systems and databases due to reduced bandwidth. Since switching to FirstNet, officers can access the software they need throughout the city, giving them greater mobility while providing cost savings to the department.
Sheriff Neil Miller of the Buffalo County Sheriff’s Office in Nebraska began implementing mobile data more than 20 years ago, and he continues to bring advanced technologies to increase the efficiency of operations for deputies. With FirstNet being built out throughout the state of Nebraska, deputies and other first responders are able to spend more time in the communities they serve.
The tragedies of 9/11 underscored fundamental problems with communication systems used by our nation’s first responders. In the 20 years since 9/11, technology has changed rapidly. Fortunately, dedicated public safety broadband offered by FirstNet is providing fire departments with powerful new capabilities and modernizing their communications.
When sudden, intense rainfall caused flash flooding and washed out roads in Washington County, Maine, the county’s emergency management director was stranded in town and unable to physically reach the emergency operations center. FirstNet enabled her to remain connected to her staff and other officials to coordinate their response remotely.
Personnel with the Los Angeles Fire Department and County Department of Public Health in California are using FirstNet-enabled devices to better serve residents and visitors to the Los Angeles region. In addition to routers, modems, and smartphones, the agencies are utilizing an Internet of Things system solution on the network to help detect radiation and HAZMAT incidents.
At APCO International’s Annual Conference and Expo, stakeholders from across disciplines come together to discuss topics impacting emergency telecommunications. For the second year, the FirstNet Authority will participate and lead sessions in a FirstNet-specific track, highlighting how the network is supporting emergency communications centers.
Teton County is a rural county in northwest Wyoming. Situated in the Teton Range, the county experiences weather hazards including fires, floods, and wintery conditions, as well as earthquakes, landslides, and avalanches. Teton County first responders rely on FirstNet’s hardened network to stay connected in the most remote parts of the county and during tourist season when cell networks grow congested.
First responders rely on an extended community of support entities during major incidents, events, and disasters for clean-up, transportation, and other services. These entities are eligible to join FirstNet as Extended Primary users. During times of extreme network congestion, the FirstNet Uplift Request Tool can be used to provide temporary elevation for Extended Primary users to the same priority level as Primary users, ensuring they remain connected and able to communicate and coordinate response.