Interoperability

The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.

The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.

FirstNet is advancing public safety in Tennessee by providing tools and resources that keep first responders connected when they experience outages.

AT&T, in collaboration with Intrado, introduced a location-based routing feature in New Mexico that enables 911 dispatch centers to pinpoint the exact location where a 911 emergency call was pl

With over a million attendees, deputies were dispatched to the Tulsa State Fair in Oklahoma to keep attendees safe and to patrol the Midway, where the rides and games were located.

With over 200 hundred attendees, the Public Safety Broadband Technology Association’s Vision conference in Las Vegas, Nevada provided first responders with the opportunity to see how FirstNet could

The University Fire Department at the University of Alaska Fairbanks helps prepare the next generation of firefighters by providing students with on-the-ground training, certifications, and a colle

Cinco De Mayo celebrations in San Jose, California, bring in large crowds every year and first responders depend on FirstNet to avoid communication challenges during the festivities.

In the City of St. Augustine, Florida, when multiple public safety agencies are involved in different aspects of securing the city―whether in the aftermath of a hurricane or during a large planned event―communication is critical to ensure all partners are informed and working as a single unit. Agency personnel citywide are connected to FirstNet, an interoperable network that provides reliable communication when they need it most.

When Iowa needed a backup communications network for its public safety answering points, the state turned to FirstNet. Blake DeRouchey, 9-1-1 program manager for the Iowa Department of Homeland Security and Emergency Management, shared how Iowa uses FirstNet as a failover so 9-1-1 calls stay connected.

Every year during the holidays, the city of St. Augustine in Florida is transformed by millions of holiday lights that bedazzle the city’s downtown in an event called Nights of Lights. As visitors marvel at the twinkling lights, St. Augustine officials use FirstNet to ensure the event runs smoothly and safely for everyone involved.

Band 14 infrastructure, FirstNet’s dedicated high-quality spectrum for public safety, has rolled out to over 1,000 cell sites across Oklahoma. This initiative will boost coverage and network capacity and help first responders in over 210 communities in Oklahoma meet both every day and urgent public safety challenges.

The “Monster Mile” at Dover Motor Speedway can be as tough on communications as it is on drivers. With more than a dozen public safety partners supporting races and the Firefly Music Festival, reliable connectivity is critical. FirstNet is ensuring responders can communicate and share information to keep visitors safe.

Renee Gordon leads a large, innovative 9-1-1 center in the Washington, D.C., metropolitan area. She is an effective 9-1-1 leader because she understands all sides of a 9-1-1 call. She has been a public safety dispatcher, a police officer, and a person who has experienced emergencies. Gordon and her team in Alexandria are known for creative problem-solving, like pioneering remote call-taking during the pandemic. She empowers her public safety colleagues to identify the next innovative solution with the goal of providing better service to their communities.

Deputy Chief Gavin Babieracki of Otsego County EMS Rescue shares his experience responding when a tornado struck his community, a rare event in northern Michigan. Though the tornado was unexpected, Babieracki and his team were prepared with FirstNet and other technologies to keep first responders connected throughout the disaster.

In St. Augustine, Florida, public safety officials navigate obstacles ranging from antiquated infrastructure causing connectivity issues to saturated networks due to tourism and special events. With the adoption of FirstNet, the police department, fire department, and other city agencies are using the network to reliably communicate throughout the oldest city in the country.

During September, we remember the tragedy of the 9/11 attacks and recognize National Preparedness Month. These events serve as poignant reminders that emergencies can happen at any time, and it is critical for first responders to be prepared. The FirstNet Authority is working to strengthen emergency preparedness through ensuring the men and women of public safety can communicate when and where disaster strikes.

FirstNet is furthering critical communications for first responders by expanding 5G, boosting dedicated in-building connectivity, and enhancing 9-1-1 resiliency across Tennessee with FirstNet as a wireless backup.

During an emergency, 9-1-1 is the public’s first point of contact—which presents unique challenges for telecommunicators. Andrea Baughn, Indiana’s deputy statewide interoperability coordinator and 9-1-1 liaison, shared how her state is supporting emergency communication centers and how FirstNet can support the unique challenges of 9-1-1.

Before joining the FirstNet Authority as the EMS subject matter expert, Jon Olson spent 31 years working in EMS in Raleigh, North Carolina. We recently sat down with Jon to discuss his perspective on how the Nationwide Public Safety Broadband Network has evolved from concept to solution and how FirstNet will help advance EMS operations into the future.