Local

The Wilmington Police Department in Delaware serves the state’s largest city. Recognizing the need for more efficient and effective aerial video capabilities, the agency invested in unmanned aerial vehicles (drones) in 2014. The agency relies on FirstNet to stream video footage from the drones back to the ground in real time, providing responders with critical information to make in-the-moment decisions. 

Teton County is a rural county in northwest Wyoming. Situated in the Teton Range, the county experiences weather hazards including fires, floods, and wintery conditions, as well as earthquakes, landslides, and avalanches. Teton County first responders rely on FirstNet’s hardened network to stay connected in the most remote parts of the county and during tourist season when cell networks grow congested.

Law enforcement agencies in Michigan are taking advantage of mission critical capabilities on FirstNet, such as priority and preemption. For the Grand Rapids Police Department and the Oakland County Sheriff’s Office, this means officers and deputies are able to communicate and have access to the tools they need in the field, ultimately helping them better serve their communities.

Harris County, Texas, has several large COVID-19 testing and vaccination centers to serve the Greater Harris County area. FirstNet-enabled “Go-Kits” are ensuring healthcare providers remain connected and able to quickly deliver tests and vaccines.

With the help of FirstNet-enabled “Go-Kits,” responders in Harris County, Texas, were able to expand mobile testing and vaccination throughout the county. Broadband modems ensured healthcare providers had access to a reliable, uninterrupted internet connection.

The Milford Police Department in Delaware uses hundreds of gigabytes of data each month, uploading dash and body-worn camera footage and using ticket and reporting software provided by the state. FirstNet’s reliable, dedicated connection and priority and preemption features ensure officers can communicate, share data, and stay connected to data capabilities in the field. 

The Cameron Peak Fire was the largest wildland fire in Colorado’s history. Don Patterson, a firefighter and communications expert, deployed to the fire knowing that broadband communications would play a huge role, particularly with the threat of COVID-19. Deployables and other advanced technologies helped everyone communicate — from incident command at the base camp to frontline firefighters.

At over 200,000 acres, the Cameron Peak Fire is the largest wildland fire in Colorado history. As it burned in remote parts of the Rocky Mountains, FirstNet deployables, phones, and hotspots kept firefighters connected to the apps and tools they needed for situational awareness. With this added capability, responders received up-to-the-minute information that aided them in making informed decisions on the ground.

In 2020, America’s first responders battled severe wildfires, the pandemic and one of the most active hurricane seasons on record. They are now on the frontlines of nationwide vaccination efforts. Watch a webinar with Congressional leadership, public safety, FirstNet Authority, and AT&T to learn how FirstNet supports these efforts. 

As broadband becomes more prevalent in public safety communications, the FirstNet Authority offers the After Action Review (AAR) program — a free service available to any FirstNet subscribing agency to capture best practices and lessons learned related to event planning, logistics, operations, and technology use. The AAR program has made a positive impact on communications usage at events such as the New York International Air Show.

In response to the spread of COVID-19, public safety agencies looked for ways to keep personnel safe while continuing to serve their communities. The Arlington County Emergency Communications Center in Virginia launched remote call-taking, dispatching, and supervision capabilities. Telecommunicators are able to work from home or other locations with a setup that includes a FirstNet hotspot.   

As a smaller agency, officers with the Ironton Police Department in Ohio rely on communicating with one another to serve their community. The police department is using FirstNet to remain connected as they respond to the opioid crisis in the city. FirstNet supports other agencies in Ironton, as well, providing a common operating picture for city services.

The Cameron Peak Fire burned nearly 209,000 acres (326 square miles) in Colorado in late 2020, making it the largest wildfire in state history. As firefighters fought the blaze, FirstNet deployables and devices allowed them to access apps and resources that made their jobs easier and kept them connected to Incident Command and their families back home.  

The Green Bay Police Department is the main law enforcement agency for the Green Bay Packers football games. Even during big plays when network congestion is the highest, FirstNet gives them faster speeds, better data exchanges, and clearer calls. FirstNet has also made a difference for Green Bay police outside the stadium, like when they tracked a fleeing shooting suspect.

Situational awareness is crucial to firefighters responding to wildfires. Mobile broadband – like FirstNet – enables firefighters to access apps that provide up-to-date maps and videos to make operational decisions in the field. Cellular broadband also frees up traffic from land mobile radio systems, keeping radios open for other critical incidents.

FirstNet is making a difference for law enforcement agencies across the nation—in both daily operations and at big events, whether planned or unplanned. In northern Virginia, the Loudoun County Sheriff’s Office relies on FirstNet for everyday use, emergencies, and large events. They also partner with other FirstNet users in the region to collaborate on how to best use the network.

San Joaquin County announced the Sheriff, Public Works, Office of Emergency Services, and other county personnel are joining FirstNet. The network will allow for coordination among agencies and jurisdictions during emergencies as well as access to innovative tools and devices in the field.

City and county managers are represented on the First Responder Network Authority’s (FirstNet Authority) Public Safety Advisory Committee (PSAC) through the International City/County Management Association (ICMA). ICMA is a non-profit organization, founded in 1914, whose mission is to advance local government by supporting excellence in professional management. ICMA provides professional development, training, and research on a wide range of topics, including public safety.

The City of Las Vegas, Nevada, joined FirstNet to support communications for public safety. Las Vegas is a city focused on innovation, and FirstNet will power innovative technology like Internet of Things devices and smart city solutions.

When heavy rain caused two dams to breach in Midland, Michigan, over 10,000 residents were forced to evacuate their homes. The Midland Fire Department requested statewide assistance, and the Oakland Communications Support Team answered the call. Using a FirstNet deployable and devices, first responders were able to access forms, maps, and other key information as they conducted damage assessment and cleanup.