In St. Augustine, Florida, public safety officials navigate obstacles ranging from antiquated infrastructure causing connectivity issues to saturated networks due to tourism and special events. With the adoption of FirstNet, the police department, fire department, and other city agencies are using the network to reliably communicate throughout the oldest city in the country.

The Public Safety Immersive Test Center is a state-of-the-art facility designed to provide responders, researchers, and developers a virtual environment to develop, test, and evaluate public safety technologies. FirstNet Authority Chief Network Technology Officer Jeff Bratcher and Public Safety Communications Research (PSCR) Division Chief Dereck Orr discuss the launch of the Test Center and the history of partnership between the FirstNet Authority and PSCR.

For the New York State Metropolitan Transportation Authority Police Department, FirstNet is a critical supplement one of the most complex wireless radio systems in New York. FirstNet extends coverage to places in New York that historically lacked portable radio coverage, enhancing the connectivity for officers assigned to the New York City subway system and increasing interoperability with partners throughout the state.   

With decades of experience in public safety and public service, Stephen Benjamin understands the importance of reliable communications for first responders. Ten years after the creation of the FirstNet Authority, he reflects on the impacts of FirstNet and shares his vision for the future of the network as Chair of the FirstNet Authority Board.

The Casper Police Department in Wyoming was one of the first agencies to use the FirstNet network in August 2017 when the city’s population was expected to nearly double during a solar eclipse. Four years later, FirstNet is providing Casper police officers with coverage across the city, dedicated applications to enhance operations, and connectivity to other city agencies during everyday incidents and major emergencies.