Public Safety First
The FirstNet Authority Podcast
The Public Safety First podcast takes a deep dive into public safety communications, highlighting the creative ways responders are using technology to serve their communities. Join FirstNet Authority experts and public safety leaders to hear success stories, best practices, and lessons learned related to broadband in public safety operations.
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For the New York State Metropolitan Transportation Authority Police Department, FirstNet is a critical supplement one of the most complex wireless radio systems in New York. FirstNet extends coverage to places in New York that historically lacked portable radio coverage, enhancing the connectivity for officers assigned to the New York City subway system and increasing interoperability with partners throughout the state.

With decades of experience in public safety and public service, Stephen Benjamin understands the importance of reliable communications for first responders. Ten years after the creation of the FirstNet Authority, he reflects on the impacts of FirstNet and shares his vision for the future of the network as Chair of the FirstNet Authority Board.

The Casper Police Department in Wyoming was one of the first agencies to use the FirstNet network in August 2017 when the city’s population was expected to nearly double during a solar eclipse. Four years later, FirstNet is providing Casper police officers with coverage across the city, dedicated applications to enhance operations, and connectivity to other city agencies during everyday incidents and major emergencies.

When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster.

The Grand Rapids Police Department in Michigan is a full-service law enforcement agency serving a largely urban community. Officers with the department began experiencing in-car computers slowing down and losing the ability to access systems and databases due to reduced bandwidth. Since switching to FirstNet, officers can access the software they need throughout the city, giving them greater mobility while providing cost savings to the department.