The Super Bowl — America’s largest sporting event — requires significant pre-planning to ensure the safety of players, staff, and spectators. Coordinating public safety communications for Super Bowl LVII involved more than a dozen different cities and jurisdictions and posed unique challenges, including overlap with another major sporting event the same week. Through the FirstNet Authority’s Network Experience Engagement Program, public safety officials in Arizona received pre-planning assistance for the Super Bowl, helping responders be ready on game day.

Broadband infrastructure remains limited in rural communities, making it difficult for local public safety to stay connected and respond quickly to emergencies. In Shade Gap, Pennsylvania, this has meant dropped 9-1-1 calls and significant communications challenges for the mountainous area. With the launch of a new FirstNet cell site in Shade Gap, local first responders now have access to high-speed, reliable cellular connectivity that is enhancing public safety for residents and visitors.

The Oxford Police Department is the first public safety agency in Alabama to obtain a FirstNet compact rapid deployable, a miniature cell tower that generates cellular and wi-fi coverage quickly, efficiently, and wherever it’s needed. This advanced technology acts as a solution for challenges that first responders face when trying to stay connected during emergencies, in more rural areas, or during large events where networks can get overwhelmed.

In St. Augustine, Florida, public safety officials navigate obstacles ranging from antiquated infrastructure causing connectivity issues to saturated networks due to tourism and special events. With the adoption of FirstNet, the police department, fire department, and other city agencies are using the network to reliably communicate throughout the oldest city in the country.

The Public Safety Immersive Test Center is a state-of-the-art facility designed to provide responders, researchers, and developers a virtual environment to develop, test, and evaluate public safety technologies. FirstNet Authority Chief Network Technology Officer Jeff Bratcher and Public Safety Communications Research (PSCR) Division Chief Dereck Orr discuss the launch of the Test Center and the history of partnership between the FirstNet Authority and PSCR.