Coverage

Volunteer firefighters are the heart of our nation’s fire services community. Volunteer agencies are often smaller, rural, and have fewer resources. FirstNet offers several ways that help volunteer agencies level the playing field, including the Toms River Fire Department in New Jersey and the San Marcos Pass Volunteer Fire Department in California.

Tangier is a tiny, remote island in the Chesapeake Bay off the coast of Virginia. When local landlines were scheduled to be down, emergency management officials worked with their partners across the state to deploy a FirstNet Compact Rapid Deployable to keep the island’s first responders and residents connected in case of emergency.

Nestled between the Cascades and the Coast Mountains in Douglas County, the Cow Creek Band of Umpqua Tribe of Indians host their annual Pow Wow in this remote region of Oregon. With little to no wireless coverage in this area, the event presents communications challenges for local public safety agencies each year. In 2023, the Cow Creek Tribal Police Department turned to FirstNet to keep their responders connected at the Pow Wow and when a car crash on the mountain led to rapid response.

As a federal agency serving the public safety community, the FirstNet Authority works with public safety agencies to evaluate their communications capabilities. We offer an Operational Capabilities Workshop to help determine what technologies they have and identify any gaps in incident response. The workshops also help develop preparedness plans that leverage all technology options available to an agency.

The FirstNet Authority Board approved a full 5G upgrade to the FirstNet wireless network. This investment will extend 5G service to all FirstNet users across the U.S., bringing faster service and more capacity to first responders.

With the initial five-year build-out of FirstNet complete, the FirstNet Authority is focusing on evolving the network to 5G. This has many benefits for tribal first responders, including enhanced situational awareness and real-time data sharing.

Elizabeth, Colorado, is a rural area located in one of the state’s fastest-growing counties. To support communications and connect responders to the tools they need in the field, the Elizabeth Fire Protection District turned to FirstNet.

The Third Generation Partnership Project, or 3GPP, held Plenary meetings in March 2024. The meetings highlighted progress reported in the 3GPP Radio Access Network and Core Terminal groups related to completing work in Release 18. Additionally, the Service and System Aspects group activities continued to focus on Release 19 as well as planning a 6G workshop in 2025.

Maine is undertaking a statewide project to install FirstNet in all its ambulances — to keep them connected and communicating wherever the call takes them. Integrating FirstNet into ambulances improves pre-hospital care and safety for patients, responders, vehicles, and roads.

FirstNet Authority Board member Undersheriff Sylvia Moir discusses how FirstNet, the public safety broadband network, is aiding first responders in reducing harm and safeguarding communities. Learn how the network supports first responders on the frontline everyday at FirstNet.gov.

Las Vegas public safety agencies spent months planning for the first-ever Formula 1 Grand Prix race and hosting football’s biggest game of the year. As part of their preparations, the Clark County Fire Department and other Las Vegas public safety agencies worked with the FirstNet Authority’s Network Experience Engagement Program. Through a collaborative planning process, FirstNet ensured first responders were prepared for these major planned events, as well as an unexpected avalanche just north of the city.

Firefighters need specialized communication tools when battling wildland fires, especially when they threaten wildland urban interfaces. FirstNet was designed for public safety operations and has unique tools for fighting fires in the wildland urban interface, including versatile deployables and high-power user equipment.

The U.S. Pacific territories — American Samoa, the Commonwealth of the Northern Mariana Islands, and Guam — are home to a quarter million Americans. Located thousands of miles from the mainland, these territories are among the most remote regions in the nation. The FirstNet Authority sent a delegation to all three island territories to discuss the current status of FirstNet in the territories and to further understand their public safety operations and emergency communications needs.

In rural Elbert County, Colorado, a lack of connectivity posed serious safety risks for deputies and those they serve. Elbert County Sheriff Tim Norton addressed these communication challenges and brought his deputies better technology by switching to FirstNet, the broadband network dedicated to public safety. This enables faster, safer responses.

The Fiscal Year (FY) 2023 Annual Report to Congress highlights the achievements and continued progress that the FirstNet Authority has made throughout FY 2023. Details of the FirstNet Authority’s milestone successes in ensuring the deployment of the FirstNet network and securing the renewal of its Band 14 license by the Federal Communications Commission demonstrate a continued commitment to innovation and serving our nation’s public safety community.

SatCOLTS are a popular offering in the FirstNet deployables fleet, but the fleet has more to offer than just big trucks with tall antennas. Some of the newest options in the FirstNet fleet offer flexible, versatile coverage options that can help with a wide variety of response scenarios.

The FirstNet Authority team joined staff from AT&T to spend a January afternoon confirming that Allegiant Stadium in Nevada had broadband connectivity from top to bottom for the Big Game. Events like this are major tests for FirstNet, and the FirstNet Authority team has put in long hours to ensure that FirstNet passes with flying colors.

The Third Generation Partnership Project (3GPP) held Plenary meetings in December 2023 focused on the feature progress for Release 18, planning for Release 19, and preliminary discussions for Release 20. During these meetings, the FirstNet Authority served as an active participant working to develop standards for mission critical services.

The FirstNet Authority Emergency Management Guide was developed by experts in FirstNet solutions and emergency management operations to help public safety plan for events or incidents. The guide is a comprehensive outlook for incorporating broadband into your communication plans and emergency management efforts. The September 2023 version of the guide features new sections highlighting FirstNet features important to public safety.

The FirstNet Authority works to ensure FirstNet reaches all responders, including those operating on tribal lands. The network is extending coverage into Indian Country's most rural parts and ensuring that tribal responders have the tools to perform their mission critical work. As the network evolves, FirstNet Authority tribal liaison Jasper Bruner plays a pivotal role in advocating for the communications needs of tribal communities.