Coverage

Jackman is a rural community nestled away in the Northwestern Mountains of Maine. The town struggled with communication due to their remote location. Now, by leveraging FirstNet, they've transformed public safety for the area, enabling residents to take advantage of telehealth capabilities and ensuring that calls for help are met with swift and timely assistance. Learn more: https://www.firstnet.gov/newsroom/blo...

The remote region of Jackman, Maine, was experiencing dwindling healthcare options, especially on nights and weekends when the local health clinic was closed. Through an innovative telehealth project, the region now has 24/7 urgent care with the help of FirstNet. The network connects local paramedics to emergency physicians at a hospital 120 miles away, allowing them to treat patients after hours and improve access to quality of care across the region.

Public safety agencies that operate on the water, like Hyannis Fire in Massachusetts, deal with unique challenges. That's why the FirstNet Authority went on site with agencies across the county to gather insight into the operational needs of these maritime first responders. These findings will help define future strategies to enhance the effectiveness of maritime emergency response operations. Learn more at FirstNet.gov/PSAM.

First responders respond to incidents in all types of environments—on land, in the air, and on water—and they need to be able to communicate wherever the mission takes them. The FirstNet Authority established a working group to study how public safety currently uses broadband for aviation and maritime operations and how it could be used in these environments in the future.

Body cameras make the job of law enforcement easier and more efficient. They can improve situational awareness, provide details for reports, and help protect officers on scene. Officer Monica Lee of the Daytona Beach Police Department in Florida shared why her agency uses livestreaming body cameras for officer safety and tactical advantage.

St. Augustine, a coastal city in Florida, is working toward hurricane resilience. The city has dealt with six Category 1 surges in the past six years alone. After a natural disaster occurs, reliable communication is critical to emergency response times, damage evaluation, and clean-up efforts. With the assistance of FirstNet, public safety agencies in the area are better prepared to efficiently respond and stay connected in situations where traditional infrastructure may be impaired. Learn more: https://firstnet.gov/newsroom/blog/ci...

The fire service faces many different challenges—from structure fires and HAZMAT incidents to wildfires and road accidents. Firefighters need the right tools for the job at hand. FirstNet is a key tool to help firefighters communicate in all incidents. Learn five ways that FirstNet helps the fire service communicate.

Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.

Hear from Warren Mickens, FirstNet Authority Board Member, as he recounts FirstNet's journey to provide unparalleled coverage across the nation.

The volunteer EMS community is a vital part of our nation’s public safety efforts, especially in rural areas. FirstNet provides important communication benefits to all first responders. For smaller volunteer EMS agencies, FirstNet levels the playing field, giving access to the same quality of services and products that bigger agencies with more resources have.

Today’s firefighters must maintain connectivity, whether the mission takes them into remote wilderness areas or dense urban buildings. These places can be at the edges of where networks reach. By boosting signal strength, high-power user equipment on FirstNet helps firefighters stay connected wherever the call takes them.

When an eight-year-old boy went missing in Michigan's sprawling Porcupine Mountains, an extensive search and rescue operation was initiated. Darian Reed, President of Superior Search and Rescue, shared that broadband and data service support from FirstNet was pivotal in successfully and safely recovering the child.

3rd Generation Partnership Project (3GPP) Plenary meetings held in June 2023 focused on the feature progress for Release 18, including the completion of the architecture (stage 2) and the development of protocol work (stage 3). The meetings also included two workshops on Release 19 feature planning. This session marked the 100th set of 3GPP Plenary meetings.

The University of Virginia (UVA) Health system uses nearly 4,000 mobile devices, powered by FirstNet, to enhance care for patients. The leader of UVA Health’s Mobile Device Technologies program, Anthony Thompson, discusses the impact of FirstNet in healthcare and how it’s supporting telemedicine capabilities, translation services, and rural healthcare.

In Wisconsin, Winnebago County has adopted FirstNet, a broadband communication network dedicated to first responder use. The FirstNet network will help improve the county’s communication capabilities and public safety services across its departments, including the Sherriff’s Office. With this initiative in place, the county is now equipped with cutting-edge tools, a secure network, and guaranteed priority access to help streamline their operations.

Macon Bibb County, Georgia is redefining they way it prepares for disasters and major events each day. Spencer Hawkins, Emergency Management Director for the Macon-Bibb County government discusses the county’s plans for facing all types of issues including hurricanes, tornadoes, flooding, and other major weather events. The Emergency Management team also works tirelessly to ensure all stakeholders in the area work on integrated communications when they approach disasters including local law enforcement, fire, emergency medical services, and secondary users like public works.

FirstNet is an important resource for emergency managers, whether during disasters, everyday operations, or large planned events. FirstNet’s unique public safety features help emergency managers be more prepared, increase situational awareness, and better track assets and people. For better response and operations, emergency managers should know these five things about FirstNet.

Tens of thousands of runners and more than 100,000 spectators gather in Boulder, Colorado, every Memorial Day for the BOLDERBoulder, one of the largest 10-kilometer road races in the world. During the 2022 race, FirstNet enabled communications inside the emergency operations center, bringing critical connectivity to local first responders. Learn more at FirstNet.gov/Colorado.

Each year on Memorial Day, runners and spectators gather in Boulder, Colorado, for the BOLDERBoulder, one of the largest 10-kilometer races in the world. With more than 100,000 people in attendance, communication can be a challenge for local public safety. During the 2022 race, FirstNet helped connect responders on the race course and at the emergency operations center.

When a rural fire in Brooks County, Texas engulfed 6,500 acres of land, the Falfurrias Fire Department faced significant communication and coordination challenges due to the remote location of the fire. FirstNet provided a solution to this problem with the deployment of a SatCOLT, a vehicle with its own cell site non-reliant on commercial power supplies, that provided crucial connectivity and support to over 40 agencies and public safety personnel. This subsequently enabled efficient mapping of the location, real-time weather updates, and seamless communication among first responders.