Coverage

The FirstNet Authority’s public-private partnership with AT&T achieved a major milestone by completing the initial network buildout in all 50 states, 5 territories, and the District of Columbia. This buildout serves as a launching pad for the future of FirstNet, or FirstNet 3.0. Executive Director Joe Wassel identifies three keys to success in evolving the network in a way that is strategic and meets public safety’s needs.

The completion of the initial five-year buildout of FirstNet represents a defining accomplishment for public safety’s network. With the initial buildout completed, the First Responder Network Authority is shifting to the next phase of evolving, enhancing, and expanding FirstNet, focusing on constant innovation to ensure first responders can reliably communicate and access advanced, purpose-built solutions to keep both themselves and their communities safe.

The FirstNet Authority works hand in hand with public safety to collect feedback on the network and their communications needs. First responders gathered for the FirstNet Users Summit in Sacramento, California to share their real-world experience using FirstNet. The FirstNet Authority uses public safety’s insights to ensure the network offers the right tools and services to meet their technical and operational needs.

In dealing with highly impactful yet rare occurrences, like a global pandemic or a Category 5 hurricane, public safety agencies are making use of FirstNet, the nationwide broadband network designed for first responders. These high-priority, low-frequency events have enabled the implementation of remote 9-1-1 call-taking, tactical dispatch, and the incorporation of FirstNet as a wireless backup for 9-1-1 systems. These initiatives help ensure dependable emergency communications during major events and incidents.

When a dangerous wildfire tore through rural areas of Somervell County, Texas, the local fire department, and sheriff's office quickly mobilized to tackle the unfolding crisis. The response to the fire –named the Chalk Mountain wildfire – was hindered by the rugged terrain and intensity, which created issues with maintaining coverage. Recognizing the urgent need for a dependable and secure connection, Assistant Fire Chief of the Somervell County Fire Department of the Somervell Sheriff’s Office requested a FirstNet SatCOLT. This FirstNet network asset was pivotal to supporting communications and data sharing among responding agencies.

The FirstNet Authority convened a cohort of emergency management professionals from across the country to tell us about how FirstNet works in the real world. This group provided valuable feedback about how they currently use FirstNet for emergency management, the challenges they’ve faced, and what they’d like to see in the future.

During the 3rd Generation Partnership Project Plenary’s September 2023 meetings, there was continued progress on Release 18, including features of interest for public safety and the development on the stage 3 protocol work. Additionally, the meetings included planning on Release 19 features and the start of preliminary discussions for Release 20.

The FirstNet Authority joined New Hampshire Governor Chris Sununu, Safety Commissioner Robert Quinn, AT&T, and other public safety officials at the Manchester-Boston Regional Airport to mark several milestones in the state’s buildout of FirstNet. The event took place in advance of National First Responders Day (October 28th), a chance to recognize members of public safety and highlight efforts to support them, such as the ongoing collaboration between the State of New Hampshire and FirstNet, Built with AT&T

Jackman is a rural community nestled away in the Northwestern Mountains of Maine. The town struggled with communication due to their remote location. Now, by leveraging FirstNet, they've transformed public safety for the area, enabling residents to take advantage of telehealth capabilities and ensuring that calls for help are met with swift and timely assistance. Learn more: https://www.firstnet.gov/newsroom/blo...

The remote region of Jackman, Maine, was experiencing dwindling healthcare options, especially on nights and weekends when the local health clinic was closed. Through an innovative telehealth project, the region now has 24/7 urgent care with the help of FirstNet. The network connects local paramedics to emergency physicians at a hospital 120 miles away, allowing them to treat patients after hours and improve access to quality of care across the region.

Public safety agencies that operate on the water, like Hyannis Fire in Massachusetts, deal with unique challenges. That's why the FirstNet Authority went on site with agencies across the county to gather insight into the operational needs of these maritime first responders. These findings will help define future strategies to enhance the effectiveness of maritime emergency response operations. Learn more at FirstNet.gov/PSAM.

First responders respond to incidents in all types of environments—on land, in the air, and on water—and they need to be able to communicate wherever the mission takes them. The FirstNet Authority established a working group to study how public safety currently uses broadband for aviation and maritime operations and how it could be used in these environments in the future.

Body cameras make the job of law enforcement easier and more efficient. They can improve situational awareness, provide details for reports, and help protect officers on scene. Officer Monica Lee of the Daytona Beach Police Department in Florida shared why her agency uses livestreaming body cameras for officer safety and tactical advantage.

St. Augustine, a coastal city in Florida, is working toward hurricane resilience. The city has dealt with six Category 1 surges in the past six years alone. After a natural disaster occurs, reliable communication is critical to emergency response times, damage evaluation, and clean-up efforts. With the assistance of FirstNet, public safety agencies in the area are better prepared to efficiently respond and stay connected in situations where traditional infrastructure may be impaired. Learn more: https://firstnet.gov/newsroom/blog/ci...

The fire service faces many different challenges—from structure fires and HAZMAT incidents to wildfires and road accidents. Firefighters need the right tools for the job at hand. FirstNet is a key tool to help firefighters communicate in all incidents. Learn five ways that FirstNet helps the fire service communicate.

Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.

Hear from Warren Mickens, FirstNet Authority Board Member, as he recounts FirstNet's journey to provide unparalleled coverage across the nation.

The volunteer EMS community is a vital part of our nation’s public safety efforts, especially in rural areas. FirstNet provides important communication benefits to all first responders. For smaller volunteer EMS agencies, FirstNet levels the playing field, giving access to the same quality of services and products that bigger agencies with more resources have.

Today’s firefighters must maintain connectivity, whether the mission takes them into remote wilderness areas or dense urban buildings. These places can be at the edges of where networks reach. By boosting signal strength, high-power user equipment on FirstNet helps firefighters stay connected wherever the call takes them.

When an eight-year-old boy went missing in Michigan's sprawling Porcupine Mountains, an extensive search and rescue operation was initiated. Darian Reed, President of Superior Search and Rescue, shared that broadband and data service support from FirstNet was pivotal in successfully and safely recovering the child.