Secure Data Sharing

When an underground fire led to a total power outage in downtown Baltimore, first responders found themselves in the dark and without radio communications. The Baltimore City Sheriff's Office arrived on scene and deployed FirstNet devices for the first time--within minutes, they were communicating and coordinating response. In the months since, the agency has integrated FirstNet into daily operations, helping deputies capture data in the field, maintain communications during long prisoner transports across Maryland, and tackle innovative approaches to law enforcement.

After an underground fire cut power and disabled radio communications in downtown Baltimore, Maryland, the Baltimore City Sheriff’s Office relied on FirstNet devices to maintain contact and coordinate emergency response. The experience marked the first deployment of FirstNet and initiated the agency’s transition to using broadband for daily operations. FirstNet has since helped the Baltimore City Sheriff’s Office improve field reporting, stay connected during long prisoner transports, and enhance officer safety.

Officials from the Kansas 911 Coordinating Council discuss how the state uses cutting-edge technology to enhance 911 services for telecommunicators, responders in the field, and the public. The state is using FirstNet to enable data sharing, mobile dispatching, and redundancy for 911 agencies.

Renee Gordon, FirstNet Authority Board Vice Chair, has dedicated her career to public safety. In her roles as a 9-1-1 leader and police officer, she has seen first responders put to the test when faced with life-or-death decisions. In honor of National First Responders Day, she shares her perspectives as a first responder and how a responder’s risk calculus improves with FirstNet.

In Wisconsin, Winnebago County has adopted FirstNet, a broadband communication network dedicated to first responder use. The FirstNet network will help improve the county’s communication capabilities and public safety services across its departments, including the Sherriff’s Office. With this initiative in place, the county is now equipped with cutting-edge tools, a secure network, and guaranteed priority access to help streamline their operations.

Superior Ambulance has adopted FirstNet to strengthen paramedic communications and data sharing. The service has outfitted its emergency vehicles with FirstNet-enabled devices, facilitating secure and efficient data transmission between their medical professionals. The partnership will enhance public safety services across Illinois, Indiana, Michigan, Ohio, and Wisconsin.

From 911 calls to continuity of operations and pandemic response, technology helps the University of Maryland, Baltimore (UMB) support response operations and communications to keep the university

Every year during the holidays, the city of St. Augustine in Florida is transformed by millions of holiday lights that bedazzle the city’s downtown in an event called Nights of Lights. As visitors marvel at the twinkling lights, St. Augustine officials use FirstNet to ensure the event runs smoothly and safely for everyone involved.

FirstNet is an important tool for firefighters as they battle a fire. Outside the blazes, the network can also enhance the fire service’s community risk reduction efforts. The FirstNet Authority engages with the fire community on how FirstNet can support the “five E’s” of risk reduction: enforcement, engineering, education, emergency response, and economic incentives.

Nlets – the International Justice and Public Safety Network is an international, not-for-profit corporation owned and managed by the 50 states and 5 U.S. territories. Since its establishment, Nlets has served the law enforcement community by enabling state, local, and federal law enforcement agencies to exchange and access public safety information. As a member of the Public Safety Advisory Committee, Nlets provides critical input related to criminal justice information sharing and secure data exchange.

As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.

As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.

When disaster strikes, most emergency managers and public safety officials rely on pen and paper to conduct damage assessments. The process involves slow, manual data entry and can delay disaster aid for weeks. In Cherokee County, Alabama, emergency management personnel are using FirstNet devices to collect and upload damage assessment information in real time so that communities can get the help and resources they need faster.

FirstNet is bringing first responders across Indiana County in Pennsylvania access to advanced tools and technology, helping agencies communicate more efficiently and share critical information. A FirstNet cell site was also turned on in the county, bringing enhanced coverage so responders can access the resources they need, when and where they need them.

When the Dallas Police Department in Georgia needed to move from a secondary dispatch to an enhanced 9-1-1 public safety answering point, some solutions presented agency leaders with steep costs for technology and equipment upgrades. FirstNet provided the department with a cost-effective solution for dispatch, as well as additional benefits for officers in the field, allowing the dispatch center to transition in just a few months.

Members of the Mason County Division of Homeland Security and Emergency Management (DHSEM) in West Virginia often find themselves working in more remote parts of the county. Understanding the importance of remaining connected, DHSEM and other county agencies switched to FirstNet after extensive testing. The county’s public safety agencies are now using the network to improve patient care during longer hospital transports and to enhance communications at COVID-19 testing sites.

Paul Patrick, FirstNet Authority Board Member and Division Director for Family Health and Preparedness at the Utah Department of Health, reflects on his career and how FirstNet has advanced capabilities for EMS, including telehealth. He also explains how the Centers for Medicare and Medicaid Services’ Emergency Triage, Treat, and Transport Model is changing the field of emergency medicine. 

With FirstNet, first responders with the Franklin County Emergency Medical Services and Emergency Management in Kansas have access to reliable communications and coverage. The network allows responders to run computer-aided dispatch and transmit EKGs to the hospital, saving valuable time and enhancing patient care.

After testing Band 14 capabilities at the 2015 World Alpine Ski Championships, public safety agencies in Eagle County, Colorado, began adopting FirstNet. Priority, preemption, coverage, and capacity have benefited first responders in the area while responding to events such as major fires and large concerts.

FirstNet is pushing the envelope for public safety communications, opening up new capabilities for emergency managers and the first responders they work with. Through real-time data sharing, tools like the Advanced Network Status Tool, and advances in 5G, FirstNet is shaping the future of emergency management.