Emergency Management

Every emergency manager knows a disaster calls for all hands on deck, including the extended community of responders who help public safety in emergencies. This extended community can include utilities, transportation, and other essential services. FirstNet is available to this extended community of responders when needed. And emergency managers should know how to prepare all response partners to communicate during a disaster.

First responders at any size event depend on reliable communication to ensure a successful and safe outcome. In preparation for the Super Bowl in 2022, Los Angeles area public safety agencies’ used the FirstNet Authority’s pre-planning event support to help maximize broadband capabilities. This free and unique service from the FirstNet Authority resulted in more timely and efficient decision-making, better coordinated responses, and well-managed resources and logistics.

Long before the rain starts falling or the wind starts blowing, first responders are focused on planning for hurricanes. Innovative features and functions on FirstNet and programs available through the FirstNet Authority help public safety agencies as they prepare for, respond to, and recover from these disasters.

The mitigation phase of emergency management includes all the steps taken to minimize the impact of disasters. FirstNet can play an important role in mitigation. Smart cities and remote sensors are two ways that technology is advancing mitigation efforts and disaster management, and FirstNet provides the prioritized and secure connectivity that public safety needs for these technologies.

In the spring, we take time to honor those in emergency communications, the fire service, law enforcement, and emergency medical services, as well as our nation’s public servants and volunteers. Throughout April and May, we celebrate the bravery and dedication of the men and women of public safety and thank them for their service, courage, and sacrifices.

Emergency Management Association of Georgia Conference

Throughout the pandemic, FirstNet has been delivering our nation’s frontline public safety personnel a secure, dedicated wireless broadband service to keep mass vaccination centers connected and coordinated. When the New Hampshire’s Security and Emergency Management set up a mass vaccination clinic in Loudon last spring, the agency implemented FirstNet service for its communication needs. The FirstNet network was equally critical to healthcare providers and emergency managers setting up sites to administer COVID-19 testing and vaccinations in Michigan and Maryland.

As a part of the COVID-19 response, first responders are turning to FirstNet-enabled devices to make emergency communications efficient and effective during this critical time. From connecting socially distant 9-1-1 call takers to coordinating logistics for distributing personal protective equipment across state lines, FirstNet-enabled devices have played a supporting role in mitigating health risks in communities across the nation.  When COVID-19 struck, Texas DPS required immediate and direct communications with local and state agencies to maintain traffic flow, manage state entry points, and monitor crowded areas across the state. Rhode Island Emergency Management Agency (RIEMA) used FirstNet-enabled devices to stay connected to partner agencies to prepare for and maintain pandemic-related services throughout the state. 

At the beginning of the pandemic, first responders used at least twice as much data as general consumers. Public safety agencies need additional capacity or mobile broadband coverage in specific areas to meet their mission. Thanks to FirstNet, first responders have access to a dedicated fleet of deployable assets designed specifically to provide public safety extra coverage and capacity when and where they need it most. 

Download a factsheet about FirstNet and Emergency Management.

First responders have worked tirelessly to keep our country safe, and even more so during the COVID-19 pandemic. FirstNet offers reliable and adaptive mobile broadband solutions to first responders as they continue to be on the frontlines of COVID-19 response. With the pandemic bringing a new set of challenges to delivering public safety services, emergency managers across the country, are turning to FirstNet’s innovative solutions to support the continuity of operations.

Walter “Pete” Landon, Director of Homeland Security and Chief of Staff for Maryland Governor Larry Hogan, spent decades in law enforcement and saw the evolution of technology and communications. In his roles, he advocates for enhancing public safety communications and bringing advanced tools to first responders.

Every year, disasters put millions of Americans in danger and cost billions of dollars in property damage. After the threat of harm has passed, FirstNet plays an important role in the recovery phase. While a community is assessing damage, repairing and rebuilding infrastructure, and restoring critical functions, FirstNet keeps responders connected and communicating, speeding up some steps of the recovery process. Cherokee County Emergency Management Agency in Alabama used FirstNet to speed up reporting after disasters.

As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.

As vaccines became available, the New Hampshire Department of Safety set up a large vaccination clinic in Loudon. “Go-kits” with cameras, battery packs, routers with FirstNet SIM cards, and other internet-based devices were used to oversee and coordinate the operation, and the ability to stream video footage to unified command was critical to decision-making.

When hurricanes strike, the main and immediate focus for first responders is rescuing and responding to those in need of aid. Last season, public safety officials relied on FirstNet to sustain and restore emergency communications for many hard-hit communities. FirstNet is critical to our nation’s first responders who battle storms day in and day out – and to those who have placed their confidence into the network’s communications capabilities to keep our communities safe