Mission Critical Services
In October of 2024, the North Carolina 911 Board deployed the FirstNet Wireless Redundant Solution to a public safety answering point (PSAP) whose infrastructure was obliterated by Hurricane Helene. The PSAP received and processed 911 calls for one month using FirstNet connectivity. Renee Gordon, Pokey Harris, Tom Rogers, and Josh Briggs share best practices and lessons learned from rolling out this solution across North Carolina, live at 5x5: The Public Safety Innovation Summit.
In June 2025, the FirstNet Authority participated in the quarterly 3rd Generation Partnership Project (3GPP) plenary meetings. The FirstNet Authority represents public safety’s needs and advocates for continued American leadership for public safety communications.
Public Affairs Specialist Molly Hahn joins FirstNet Authority Senior Device Engineer Barry Leitch to understand the basics of Mission Critical Push-to-Talk and its capabilities. Learn how this technology enables instant, reliable communication for public safety— helping teams coordinate in real time, stay connected during emergencies, and enhance operational safety.
In March 2025, the FirstNet Authority participated in the 3rd Generation Partnership Project (3GPP) 6G workshop, followed by the quarterly 3GPP plenary meetings. The workshop and meetings focused on progressing features important to public safety. The FirstNet Authority continued to represent public safety interests.
The Third Generation Partnership Project, or 3GPP, held Plenary meetings in September 2024. The meetings highlighted progress reported in the 3GPP Radio Access Network, Service and System Aspects, and Core Terminal groups focusing on the Release 19 work. The group also officially approved a study on 6G.
Successful response to a suspicious package incident relies on good communications. Technology can make a difference in ensuring response teams have the most up-to-date information. FirstNet technologies can help with a coordinated, connected, and safe response.
The Third Generation Partnership Project, or 3GPP, held Plenary meetings in March 2024. The meetings highlighted progress reported in the 3GPP Radio Access Network and Core Terminal groups related to completing work in Release 18. Additionally, the Service and System Aspects group activities continued to focus on Release 19 as well as planning a 6G workshop in 2025.
Wherever law enforcement officers work, they need fast and reliable connectivity. One of the most important innovations for public safety communications is 5G. With 5G, wireless connectivity can move more data at greater speeds in near real time. 5G will have a big impact on the ability of officers to do their jobs safely and efficiently.
With 5G, first responders will have access to more data in near real time. And through a series of strategic investments, the FirstNet Authority is working to bring these capabilities to public safety.
Discover why 5G is essential to the future of emergency response and how FirstNet’s evolution makes this a reality.
The FirstNet Authority is investing $6.3 billion to enhance 5G capabilities on FirstNet. This is a major strategic investment in the future of public safety communications. 5G on FirstNet will generate faster speeds, enhance the quality of service for first responders, and drive innovations in mission critical services.
The Third Generation Partnership Project (3GPP) held Plenary meetings in December 2023 focused on the feature progress for Release 18, planning for Release 19, and preliminary discussions for Release 20. During these meetings, the FirstNet Authority served as an active participant working to develop standards for mission critical services.
The FirstNet Authority Emergency Management Guide was developed by experts in FirstNet solutions and emergency management operations to help public safety plan for events or incidents. The guide is a comprehensive outlook for incorporating broadband into your communication plans and emergency management efforts. The September 2023 version of the guide features new sections highlighting FirstNet features important to public safety.
During the 3rd Generation Partnership Project Plenary’s September 2023 meetings, there was continued progress on Release 18, including features of interest for public safety and the development on the stage 3 protocol work. Additionally, the meetings included planning on Release 19 features and the start of preliminary discussions for Release 20.
Body cameras make the job of law enforcement easier and more efficient. They can improve situational awareness, provide details for reports, and help protect officers on scene. Officer Monica Lee of the Daytona Beach Police Department in Florida shared why her agency uses livestreaming body cameras for officer safety and tactical advantage.
Ambulance runs can go to the most remote of places—in both rural and urban environments. A useful piece of technology for EMS is FirstNet’s high-power user equipment, or HPUE. HPUE boosts signal power up to six times the normal strength at the edges of the network. Lieutenant Humza Shamsuddin, Technology Director for the Bristol Kendall Fire Protection District in Illinois, explains how his agency uses HPUE for EMS.
Today’s firefighters must maintain connectivity, whether the mission takes them into remote wilderness areas or dense urban buildings. These places can be at the edges of where networks reach. By boosting signal strength, high-power user equipment on FirstNet helps firefighters stay connected wherever the call takes them.
Progress on Release 18 features continues at June 3GPP Plenary meetings; Release 19 remains on track
3rd Generation Partnership Project (3GPP) Plenary meetings held in June 2023 focused on the feature progress for Release 18, including the completion of the architecture (stage 2) and the development of protocol work (stage 3). The meetings also included two workshops on Release 19 feature planning. This session marked the 100th set of 3GPP Plenary meetings.
The 3rd Generation Partnership Project (3GPP) Plenary e-meetings concluded in March 2023. The meetings focused on the feature progress and schedule for Release 18 (R18) and included the initial discussions of Release 19 planning. The remaining stage 2 architectural work in R18 is advancing well and is expected to complete in June 2023, as scheduled, allowing the R18 stage 3 protocol work to proceed.
The fourth-quarterly 3rd Generation Partnership Project (3GPP) Plenary e-meetings of 2022 concluded in December. Participants focused work on 3GPP Release 18’s (R18) feature progress and schedule. During the meetings, the group decided to extend the R18 freeze date by three months to March 2024 to ensure the quality of the R18 3GPP specifications.
The FirstNet Authority invested in an in-building solution called Cell Booster Pro to bring better indoor FirstNet coverage to police headquarters and other public safety buildings. With this new program, public safety agencies can install up to 50 devices across multiple locations—at no cost to the agency—to boost FirstNet inside the buildings where they work.