Technology

The FirstNet Authority is investing $6.3 billion to enhance 5G capabilities on FirstNet. This is a major strategic investment in the future of public safety communications. 5G on FirstNet will generate faster speeds, enhance the quality of service for first responders, and drive innovations in mission critical services.

FirstNet Authority Board member Sean McDevitt knows telecommunications. As a Board member, Sean leverages his more than 30 years in the information technology and telecommunications industry to help enhance the nation’s public safety wireless broadband network. Sean shares insights on the evolution of technology, FirstNet’s pivotal role in keeping first responders connected, and the next phase of the network.

The FirstNet Authority works to ensure FirstNet reaches all responders, including those operating on tribal lands. The network is extending coverage into Indian Country's most rural parts and ensuring that tribal responders have the tools to perform their mission critical work. As the network evolves, FirstNet Authority tribal liaison Jasper Bruner plays a pivotal role in advocating for the communications needs of tribal communities.

The FirstNet Authority’s public-private partnership with AT&T achieved a major milestone by completing the initial network buildout in all 50 states, 5 territories, and the District of Columbia. This buildout serves as a launching pad for the future of FirstNet, or FirstNet 3.0. Executive Director Joe Wassel identifies three keys to success in evolving the network in a way that is strategic and meets public safety’s needs.

The FirstNet Authority works hand in hand with public safety to collect feedback on the network and their communications needs. First responders gathered for the FirstNet Users Summit in Sacramento, California to share their real-world experience using FirstNet. The FirstNet Authority uses public safety’s insights to ensure the network offers the right tools and services to meet their technical and operational needs.

In dealing with highly impactful yet rare occurrences, like a global pandemic or a Category 5 hurricane, public safety agencies are making use of FirstNet, the nationwide broadband network designed for first responders. These high-priority, low-frequency events have enabled the implementation of remote 9-1-1 call-taking, tactical dispatch, and the incorporation of FirstNet as a wireless backup for 9-1-1 systems. These initiatives help ensure dependable emergency communications during major events and incidents.

75 FirstNet installations have been deployed to support Iowa’s 9-1-1 program, providing a great leap in reliability even on bad days.

With over 20 years of experience in Tribal law enforcement and other public safety roles, FirstNet Authority National Tribal Government Liaison Jasper Bruner understands the demands of Tribal public safety operations. Jasper discusses FirstNet’s role in Tribal public safety and how dedicated broadband can help those in Indian Country stay connected.

When a dangerous wildfire tore through rural areas of Somervell County, Texas, the local fire department, and sheriff's office quickly mobilized to tackle the unfolding crisis. The response to the fire –named the Chalk Mountain wildfire – was hindered by the rugged terrain and intensity, which created issues with maintaining coverage. Recognizing the urgent need for a dependable and secure connection, Assistant Fire Chief of the Somervell County Fire Department of the Somervell Sheriff’s Office requested a FirstNet SatCOLT. This FirstNet network asset was pivotal to supporting communications and data sharing among responding agencies.

The FirstNet Authority joined New Hampshire Governor Chris Sununu, Safety Commissioner Robert Quinn, AT&T, and other public safety officials at the Manchester-Boston Regional Airport to mark several milestones in the state’s buildout of FirstNet. The event took place in advance of National First Responders Day (October 28th), a chance to recognize members of public safety and highlight efforts to support them, such as the ongoing collaboration between the State of New Hampshire and FirstNet, Built with AT&T

Renee Gordon, FirstNet Authority Board Vice Chair, has dedicated her career to public safety. In her roles as a 9-1-1 leader and police officer, she has seen first responders put to the test when faced with life-or-death decisions. In honor of National First Responders Day, she shares her perspectives as a first responder and how a responder’s risk calculus improves with FirstNet.

Jackman is a rural community nestled away in the Northwestern Mountains of Maine. The town struggled with communication due to their remote location. Now, by leveraging FirstNet, they've transformed public safety for the area, enabling residents to take advantage of telehealth capabilities and ensuring that calls for help are met with swift and timely assistance. Learn more: https://www.firstnet.gov/newsroom/blo...

The remote region of Jackman, Maine, was experiencing dwindling healthcare options, especially on nights and weekends when the local health clinic was closed. Through an innovative telehealth project, the region now has 24/7 urgent care with the help of FirstNet. The network connects local paramedics to emergency physicians at a hospital 120 miles away, allowing them to treat patients after hours and improve access to quality of care across the region.

Public safety agencies that operate on the water, like Hyannis Fire in Massachusetts, deal with unique challenges. That's why the FirstNet Authority went on site with agencies across the county to gather insight into the operational needs of these maritime first responders. These findings will help define future strategies to enhance the effectiveness of maritime emergency response operations. Learn more at FirstNet.gov/PSAM.

First responders respond to incidents in all types of environments—on land, in the air, and on water—and they need to be able to communicate wherever the mission takes them. The FirstNet Authority established a working group to study how public safety currently uses broadband for aviation and maritime operations and how it could be used in these environments in the future.

Hear from FirstNet Authority Board member Sheriff Kristin Graziano on how FirstNet is helping law enforcement to get the job done safer and more efficiently. She explains that with first responders at the table explaining their challenges and needs, FirstNet is truly built FOR public safety, BY public safety.

FirstNet Authority Board member Sheriff Kristin Graziano is a seasoned public safety leader with more than 30 years in law enforcement. We had the opportunity to catch up with Sheriff Graziano to discuss her proudest accomplishments, how FirstNet supports law enforcement, and her personal approach to public safety.

Body cameras make the job of law enforcement easier and more efficient. They can improve situational awareness, provide details for reports, and help protect officers on scene. Officer Monica Lee of the Daytona Beach Police Department in Florida shared why her agency uses livestreaming body cameras for officer safety and tactical advantage.

St. Augustine, a coastal city in Florida, is working toward hurricane resilience. The city has dealt with six Category 1 surges in the past six years alone. After a natural disaster occurs, reliable communication is critical to emergency response times, damage evaluation, and clean-up efforts. With the assistance of FirstNet, public safety agencies in the area are better prepared to efficiently respond and stay connected in situations where traditional infrastructure may be impaired. Learn more: https://firstnet.gov/newsroom/blog/ci...

The fire service faces many different challenges—from structure fires and HAZMAT incidents to wildfires and road accidents. Firefighters need the right tools for the job at hand. FirstNet is a key tool to help firefighters communicate in all incidents. Learn five ways that FirstNet helps the fire service communicate.