Rural

Burleson County is a small, rural county east of Austin in Texas. The Burleson County Sheriff’s Office serves the county through law enforcement, corrections, and dispatch services. The Sheriff’s Office launched its drone program to enhance situational awareness during emergencies and planned events. As a rural county, connectivity is key, and FirstNet ensures footage from the drones can be streamed back in real time to decision makers on the ground. 

Governor Dan McKee, Director Marc Pappas of the Rhode Island Emergency Management Agency (RIEMA), the FirstNet Authority, and AT&T unveiled new FirstNet equipment and technology for Rhode Island first responders.  As part of the state’s plan when opting into FirstNet, AT&T has delivered 2 new Compact Rapid Deployables (CRDs) to RIEMA. Rhode Island is the first state in the country to receive CRDs as a part of the state’s decision to advance its public safety broadband communications with FirstNet.

A new FirstNet cell site was turned on in Dorchester County, Maryland, on the property of the Neck District Volunteer Fire Company. The site brings enhanced connectivity and communications to public safety in the region.

Teton County is a rural county in northwest Wyoming. Situated in the Teton Range, the county experiences weather hazards including fires, floods, and wintery conditions, as well as earthquakes, landslides, and avalanches. Teton County first responders rely on FirstNet’s hardened network to stay connected in the most remote parts of the county and during tourist season when cell networks grow congested.

Atmos Energy, headquartered in Texas, provides natural gas services across eight states. FirstNet is supporting Atmos Energy during daily operations and in the aftermath of major disasters, such as Hurricane Laura in 2020. The network keeps teams connected as they work to restore services and helps them better serve their communities.

Broadband infrastructure can be sparse and inconsistent across many parts of Indian Country. When the COVID-19 pandemic struck, this lack of infrastructure complicated efforts to provide tribes with critical food supplies and personal protective equipment. FirstNet deployable assets enabled the National Tribal Emergency Management Council to coordinate logistics and deliver millions of pounds of food and resources to tribes across the nation.

The National Tribal Emergency Management Council (NTEMC) works to help tribes across the country build sustainable emergency management programs. When the pandemic hit, NTEMC began supporting Indian Country by leading logistics to distribute food and personal protective equipment. NTEMC requested FirstNet deployables to support communications in rural areas, allowing the non-profit to carry out operations.

Paul Patrick, FirstNet Authority Board Member and Division Director for Family Health and Preparedness at the Utah Department of Health, reflects on his career and how FirstNet has advanced capabilities for EMS, including telehealth. He also explains how the Centers for Medicare and Medicaid Services’ Emergency Triage, Treat, and Transport Model is changing the field of emergency medicine. 

With FirstNet, first responders with the Franklin County Emergency Medical Services and Emergency Management in Kansas have access to reliable communications and coverage. The network allows responders to run computer-aided dispatch and transmit EKGs to the hospital, saving valuable time and enhancing patient care.

The Cameron Peak Fire was the largest wildland fire in Colorado’s history. Don Patterson, a firefighter and communications expert, deployed to the fire knowing that broadband communications would play a huge role, particularly with the threat of COVID-19. Deployables and other advanced technologies helped everyone communicate — from incident command at the base camp to frontline firefighters.

After testing Band 14 capabilities at the 2015 World Alpine Ski Championships, public safety agencies in Eagle County, Colorado, began adopting FirstNet. Priority, preemption, coverage, and capacity have benefited first responders in the area while responding to events such as major fires and large concerts.

Public safety K9s can be trained for a wide range of services, from search and rescue to bomb and drug detection. These dogs work across urban, rural, wilderness, and disaster settings, and can sometimes end up a mile away from their handler. As technology advances, handlers are exploring ways technology – such as trackers and live-streaming cameras – can enhance K9 operations, keep dogs and handlers safe, and improve situational awareness and mission success.    

The FirstNet Authority team offers advance planning and preparation support to FirstNet users. We work closely with public safety agencies to understand the event, identify first responders’ needs and desired capabilities for that day, and work with our network partner, AT&T, to identify what broadband solutions and coverage are needed to successfully support the event. 

Every year, the FirstNet Authority provides a report to Congress outlining the activities, operations, financial condition, and accomplishments from the previous fiscal year. Tom Shull, FirstNet Authority Director of Legislative Affairs, provides an overview of the FirstNet Authority’s Annual Report to Congress for Fiscal Year 2020.

FirstNet, now covers more than 2.71 million square miles. Today, more than 15,000 agencies and organizations – accounting for more than 2 million connections nationwide – have subscribed to FirstNet. As FirstNet grows, more public safety agencies are turning to their network. Recent agencies to sign on to FirstNet include Los Angeles Police Department, the third-largest municipal police department in the United States, which is connecting thousands of law enforcement officers and emergency personnel with FirstNet for the priority communications they require; and the City of Cambridge, part of the Boston metropolitan area, will equip its police, fire, EMS and other first responders with FirstNet, giving them the superior coverage for day-to-day response and life-saving missions.

When Lieutenant LeRoy Sisley of the Northwest Interagency Incident Management Team #10 in Washington arrived on the Bertschi Road Fire in Glenwood, he quickly noticed cell service was spotty and limited. Within three hours of submitting a request to FirstNet, a deployable network asset arrived on scene. This deployable provided much needed coverage to the firefighters responding to the wildfire, allowing them to check weather reports, order supplies and equipment, and coordinate with other teams.

The Association of Public Works Association (APWA) released its Top Five Trending Technologies of 2021 survey and report announcing promising technologies that best support public works agencies. APWA reached out to the FirstNet Authority to discuss small cell/5G technologies’ growing impact on FirstNet’s vision to expand and enhance coverage into communities located in urban, rural, or other hard to reach areas. 

FirstNet is making a difference for law enforcement agencies across the nation—in both daily operations and at big events, whether planned or unplanned. In northern Virginia, the Loudoun County Sheriff’s Office relies on FirstNet for everyday use, emergencies, and large events. They also partner with other FirstNet users in the region to collaborate on how to best use the network.

When a wildfire broke out near Glenwood, Washington, first responders quickly discovered the remote area had nearly no cell service. Needing to communicate with one another as well as check weather reports and order additional supplies, the incident management team requested a FirstNet deployable asset. Within hours, the firefighters were connected with the situational awareness they needed.

Brian Schoonmaker was named Chief of Police in Hazleton, Pennsylvania in the midst of the COVID-19 crisis. With FirstNet, Chief Schoonmaker jumped right into developing policies to keep the community and police officers safe during this unprecedented event.